Back

Brunswick Auto Mart

Brunswick, OH

4.7
3,428 Reviews

3031 Center Road

Brunswick, OH

44212

Directions

By Type

Showing 3,428 reviews

August 24, 2026

My experience at Brunswick Auto Mart has been disappointing from the start. Even at my very first 5,000‑mile service, communication was poor and my concerns weren’t taken seriously. My recent vis More

by ksmith135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
Aug 31, 2026 -

Brunswick Auto Mart responded

Kevin, Thank you for sharing your feedback. We're sorry to hear that your experiences with our service department have been disappointing. We understand how frustrating it is to bring your vehicle in for scheduled maintenance and feel that your concerns are not being fully addressed, especially when communication and wait times do not meet expectations. Consistent communication, respect for our customers' time, and attention to their concerns are all important parts of the service experience, and it's clear we fell short. We appreciate you bringing these concerns to our attention and would like to speak with you directly. Please email management at dmilan@brunswickautomart.com.

August 24, 2026

I have got excellent service from Mr. Greg. Thank you so much and see you soon. More

by Kateryna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
August 21, 2026

Toyota service has always been great. Very professional and experience wonderful. Continue to be the best. More

by susanflickinger1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Kmiec
August 21, 2026

Oil change, tire rotation and free car wash were done promptly and status of brakes and tires were identified and explained. New tire recommendations were made and printed. More

by HikaruSak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Tudu was service advisor. Tech wasn't indicated.
August 19, 2026

Brunswick Auto Mart, Mazda, is where I buy and maintain my car. I can rely on them for service and workmanship. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Eric, Devin
August 19, 2026

Selection, Service, professionalism, consistent, great dealership. Been dealing with them since the late 90's. I've gotten over 13 Grand Cherokees. Love the Jeep product as well. More

by joemnero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLuca
August 15, 2026

I have been a Toyota customer for over 20 years. A regular at Boardman Toyota for all of my services. Recently moved to Brunswick and visited Brunswick Toyota service for the first time. Pleased wit More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara
August 15, 2026

Have been a Toyota customer for Over 20 years. First time customer at Brunswick Toyota. Pleased with service. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cara
August 15, 2026

They did an awesome job however, whomever the mechanic was that sat in my driver seat, left a stain, and a smell so bad, really bad. I had to go to the store and buy upholstery cleaner to remove the stain More

by jeffreyrozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
August 11, 2026

Jay Coates did an amazing job getting me into a used truck. He made the process very smooth and somple More

by Mark Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Coates
...
7
...