
Brunswick Auto Mart
Brunswick, OH
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When going to service department don’t count on warranty work getting fixed. Been there 4 times for the same two issues. If it’s not completely broke or leaking they won’t fix. Bad troubleshooters. Good luc work getting fixed. Been there 4 times for the same two issues. If it’s not completely broke or leaking they won’t fix. Bad troubleshooters. Good luck would not recommend. More
Do not do business with Brunswick Subaru. The manager, Eli Elias, refused to refund my $1,000 when I chose not to buy a car from them because they lied to me about what they would give me for The manager, Eli Elias, refused to refund my $1,000 when I chose not to buy a car from them because they lied to me about what they would give me for my trade-in. Their trade in value was thousands less than what it is worth and what they had previously told me they would give me for it. The manager, Eli Elias, and the salesperson, Ramiz Abujaradeh, used aggressive, bullying, and dishonest sales tactics to try and make a sale and were extremely condescending and rude when I told them I did not want to buy the car from them. I have never been treated with such disrespect and I want to save anyone from having to be treated that way. More
I've leased vehicles from Brunswick AM for 9 years and have always been treated with respect. Service is usually slower than I like, but I understand the wait given the volume of cars they service. have always been treated with respect. Service is usually slower than I like, but I understand the wait given the volume of cars they service. More
I WAS SCHEDULED FOR A 10000 MILE CHECK. GAVE BEN A LIST OF WHAT WAS TO BE DONE. AFTER I GOT THE VEHICLE BACK AND DROVE 30 MILES TO HOME, I DISCOVERED THAT MOST OF THE ITEMS WERE NOT DONE. GAVE BEN A LIST OF WHAT WAS TO BE DONE. AFTER I GOT THE VEHICLE BACK AND DROVE 30 MILES TO HOME, I DISCOVERED THAT MOST OF THE ITEMS WERE NOT DONE. IN FACT, THE ONLY ONE THAT WAS DONE THAT I AM POSITIVE OF IS THE OIL CHANGE. THE TIRES WERE ROTATED BUT THE LOCATOR WAS NOT RESET. THE INFLATION VARIED FROM TIRE TO TIRE AND THE SPARE TIRE WAS NEVER CHECKED AS IT HAD ONLY 25 PSI AND WAS NEVER DROPPED TO CHECK PSI. LEVELS THAT WERE TO BE CHECKED WERE LOW. VERY DISAPPOINTED IN THE SERVICE, FREE OR NOT. More
I have been buying Subaru Outbacks from Eric Holley for the last several years. He is personable, interested in what I want and seeing to it that I get not only good service from him but after from the Se the last several years. He is personable, interested in what I want and seeing to it that I get not only good service from him but after from the Service Department. No pressure, he listens and he cares. He alerted me that what I wanted would be delivered on a particular date and that he would have it serviced and ready for me to pick up the next day. It only took a few minutes to complete the paper work he'd done most of it before I arrived) and put the plates on. He carefully explained the new features, entered my cell phone and favorite radio stations. I couldn't be more satisfied. More