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Brunswick Auto Mart

Brunswick, OH

4.7
3,267 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 3,267 reviews

February 13, 2026

They are very trustworthy and do what they quote over the phone, Everyone was very professional. More

by lovespubpies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
February 13, 2026

The Service people need some training on customer service skills, I called for 2 straight days to get a actual person on the phone, it wasn’t till I threatened that my next call would be to their headquarter More

by sagamore17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy
Mar 02, 2026 -

Brunswick Auto Mart responded

Hi there, Thank you for sharing your experience. We sincerely apologize for the difficulty you had reaching our service team, the lack of returned calls, and the extended repair time beyond what was originally communicated. This breakdown in communication is not acceptable and does not reflect the level of customer care we aim to provide. We also regret that your vehicle was not returned in the condition you’ve come to expect. Your feedback regarding responsiveness, updates, and follow‑through has been shared with our service management so these issues can be addressed. If you're willing to speak with us, so we can try and turn things around for you, please email dmilan@brunswickautomart.com.

February 13, 2026

nice job by vince told him what i needed and he came thru not wasting my time More

by bobjames9915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vince romito
February 13, 2026

My salesperson, Zack, was extremely helpful. He made sure I was happy with my purchase. More

by dmock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tick
February 11, 2026

Great customer service easy going throu the paperwork would recommend to everyone great salesmen for this purchase More

by lmg77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
greg miller
February 09, 2026

Richard, the salesman and bob The serviceman are both just excellent.Thank you very much. More

by 1bobvalent
Workmanship
Recommend Dealer
Yes
Employees Worked With
Richard and bob.
February 07, 2026

Smooth and painless process. Would definitely buy another vehicle from here. Our salesman was very thorough with everything. More

by Bcherry39
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergey
February 06, 2026

The people in the Service Dept are very honest and helpful. They make sure I use any coupon or discount that’s available. Not pushy at all and very friendly. More

by sarahevanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 05, 2026

Zack and the rest of the team was great to work with and the vehicle I bought is great so far. More

by djswaysland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tick
February 05, 2026

All work always great job Caring people. Great service. Can always get my appointment when needed. More

by JOYCEANDBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
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