
Brunswick Auto Mart
Brunswick, OH
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I can't give them a zero star rating. .. Shady People.. Nanette Slack (salesperson) and Terri Mateo (sales manager). I think they have a side business going with the Ohio Educational credi .. Shady People.. Nanette Slack (salesperson) and Terri Mateo (sales manager). I think they have a side business going with the Ohio Educational credit union. I've been a TFS customer forever (this is my 3rd RAV) and suddenly OECU is the place to be. Really?? Per Nanette, her whole family uses them.. that was the first red flag. Interest rate is 2% higher that TFS was... hmmm Then OECU sends paperwork and apparently they don't do online payments without charging a $7 fee or $12 over the phone. People don't use checks anymore... so really? Does the AutoMart folks get a portion of that? I've been researching "Truth in Lending" laws and they're breaking a boatload of them. Shame on you folks... More
Negotiated 4. 59% loan on certified used car (2022 with 6k miles) with salesman (my credit union had offered 4.99). Finance guy switched me to 9.59% without telling 59% loan on certified used car (2022 with 6k miles) with salesman (my credit union had offered 4.99). Finance guy switched me to 9.59% without telling me. I didn't find out until first billing statement came in mail. I called salesman, he confirmed he put 4.59 on paperwork he gave Finance. Said finance guy would call me, I've heard nothing. Crooks. More
A-great place to purchase a vehicle! Matt Dobson and Andy Ganda are very knowledgeable and very easy to work with. They do what is best for their customers. Matt Dobson and Andy Ganda are very knowledgeable and very easy to work with. They do what is best for their customers. More
We purchased a new Mazda CX-9 over the weekend. I contacted Eric earlier in the week and agreed to terms over the phone prior to our pickup date. Eric was more than impressive! Extremely respons I contacted Eric earlier in the week and agreed to terms over the phone prior to our pickup date. Eric was more than impressive! Extremely responsive, courteous and professional. Even after the sale, he was immediately responsive to a couple of follow-up items we had. Thank you Eric! More