
Brunswick Auto Mart
Brunswick, OH
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My experience at this dealership was very positive! The salesperson (Janice Huang) and finance person (Bill) we’re incredibly helpful, efficient and professional! Would highly recommend this dealership The salesperson (Janice Huang) and finance person (Bill) we’re incredibly helpful, efficient and professional! Would highly recommend this dealership! More
Kathy is amazing and was able to fit me in quickly since my oil life was at zero percent. She is amazing and very courteous of all of her customers. She was referred to me by a friend. I will always ask for my oil life was at zero percent. She is amazing and very courteous of all of her customers. She was referred to me by a friend. I will always ask for her when scheduling service for my wrangler. More
While I think they are quick with service and always so kind, I did have quite the confusion when scheduling an apt. When I called, a woman answered and informed me the soonest they could get me in was mor kind, I did have quite the confusion when scheduling an apt. When I called, a woman answered and informed me the soonest they could get me in was more than a week away. When my husband called 5 minutes later and spoke to a man, he was able to get an apt within 2 days. Just a little questionable how drastically different our experiences were.... More
Very good customer service. I told them do hurry, so when I called in the afternoon they hadn’t started but after my call had the car ready about 30 minutes later. I told them do hurry, so when I called in the afternoon they hadn’t started but after my call had the car ready about 30 minutes later. More
We had a different experience with our last service than we have had...Brunswick Automart has always given us wonderful service, but on Friday 12-23-22, they called us at 9:40 am and told us our car would b we have had...Brunswick Automart has always given us wonderful service, but on Friday 12-23-22, they called us at 9:40 am and told us our car would be ready for pick up at noon...When we got there at noon, the car was still outside and due to a bad snowstorm it was basically frozen solid and we waited almost an hour for it to thaw out enough to drive and only after we asked for help scraping the snow and ice off the car...The work that was done was satisfactory, but our experience at pick up was not up to par. More