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Brunswick Auto Mart
Brunswick, OH
2,941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 15, 2022
My experience at Brunswick Jeep is always excellent. Please note....I only deal with Rob and he does a great job in letting me know what I need and what is the best way to handle the problem. My Jeep Please note....I only deal with Rob and he does a great job in letting me know what I need and what is the best way to handle the problem. My Jeep is going on 8 years old and it is running great because of the service I get at Brunswick Auto Mart. More
by robsny210
Employees Worked With
Rob
December 15, 2022
Given the times, I expected a long wait for delivery of a new car; was able to drive off the same day with the model I wanted without a lot of useless options to inflate the price. The transaction went smoot new car; was able to drive off the same day with the model I wanted without a lot of useless options to inflate the price. The transaction went smoothly without the nonsense often encountered in an auto purchase. Niles (sp?) was straight forward and knew the product well. More
by blauer_enzian
Employees Worked With
Niles
December 15, 2022
This dealer found me what I wanted when others could not come through! Alex was very good at communications and getting the deal done quickly. I will buy more from them for sure!! come through! Alex was very good at communications and getting the deal done quickly. I will buy more from them for sure!! More
by jkingston
Employees Worked With
Alex
December 14, 2022
Excellent service at Brunswick Subaru. I was even given a discount to make the oil change less expensive. And the car was washed at no charge. I was even given a discount to make the oil change less expensive. And the car was washed at no charge. More
by ryarger4422
Employees Worked With
David
December 12, 2022
I have bought my last three cars here over the last 10 years. This Dealership has stood by their product and have outstanding customer service. years. This Dealership has stood by their product and have outstanding customer service. More
by sakoske@yahoo.com
Employees Worked With
Nael
December 11, 2022
Pls note i only deal with Terry Dorsy. He gets me what i need. I won't deal with anyone but him. I tried dealing with another person but I wasn't happy. As longas Terry's there, ill be a l He gets me what i need. I won't deal with anyone but him. I tried dealing with another person but I wasn't happy. As longas Terry's there, ill be a lifetime customer! He also helped my son with his first car! More
by Shamica
Employees Worked With
Terry and finance guy
December 08, 2022
We returned to this dealership because we liked Karen Burval so much when we dealt with her in 2016. She was still there, which says a lot for the dealership, and she was just as informative and helpful Burval so much when we dealt with her in 2016. She was still there, which says a lot for the dealership, and she was just as informative and helpful this year as she was before. We have a high level of trust in working with her, which will keep us coming back to this dealership. More
by Steven.a.slack
Employees Worked With
Karen Burval
December 08, 2022
I have been going here for the last 4 years. I used to love bringing my Truck here. However the last year and half have been horrible. They will say they will call back, but never do. They don' I used to love bringing my Truck here. However the last year and half have been horrible. They will say they will call back, but never do. They don't call with updates. They tell you your car will be done one day but it has always been 1 or more days every time. And every time its because "they only have one person working that can handle the issue." They have told me on several different truck repairs they will order a part. Yet after waiting for over a month every time I call back and they have "no clue why the part wasn't order" much less call and give updates when the part will come in. Their parts/shop just has plane horrible service now. jesser.simmons12 responded publicly on 10/19/22 2:03 PM I was contacted by a service professional. (I appreciate their desire to improve my experience) They are looking into situations mentioned in my review. I am hopeful this can rectify my experience with Brunswick Auto Mart Service department. I will update Service stars based on my next visit with them. EDIT RESPONSE jesser.simmons12 responded publicly on 12/08/22 7:25 AM Here we are 12/8/22. I got my truck serviced 10/25/22 after being contacted by a service rep. They "fixed it" but the engine light came back on for the same exact reason the very next day. Engine core heater for my 2017 2500 Ram. I contacted them again and said they will get me in as soon as possible. After contacting them a couple more times here I am 40 days latter and still have my engine light on and still not appointment for them to fix it. This is the exact reason I left my first review the service is fine while there. But their follow through and ensuring everything is taken care of is not good. More
by jesser.simmons12
Employees Worked With
Service rep, and Stephine
