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Brunswick Auto Mart

Brunswick, OH

4.7
2,940 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,940 reviews

December 07, 2022

Wonderful service! Brunswick service for both our Toyota vehicles and our Subaru vehicles has been excellent over the years. We will stay with Brunswick Subaru for sur More

by svenbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bailey
December 07, 2022

Service was fine ,condition of the inside my vehicle was not.Someone had been eating in the vehicle.There were crumbs and what could have been chocolate on the driver’s seat. More

by Bsmorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
Dec 27, 2022 -

Brunswick Auto Mart responded

Thanks for letting us know. We’re very sorry our crew didn’t properly clean up after themselves and we’ll be sure to remind them. If there’s anything else we can assist you with, please Charlie Dodds at cdodds@brunswickautomart.com at your convenience. Thanks

December 06, 2022

John Helms was very easy to work with and even came out to sink my garage door opener! I felt listened to and appreciated the low pressure approach. More

by Chrisf52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Helms
December 06, 2022

I purchased my first Subaru from Brunswick Auto Mart 15 years ago, and I have not been to another dealer since. Thank you, Brunswick Subaru, for consistent professional, and friendly service! More

by kpayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
December 06, 2022

Nick Hoffa was the best. Personable, and went out of his way to get us our car quickly. 10+ service from Nick. Wasn't impressed with his manager calling him while he was goin More

by Robyn Schnitker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hoffa
December 04, 2022

As always, great service, easy to make appointment, nice waiting lounge, friendly staff. Needs more cars in the showroom. More

by dge250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bejamin Kmiec
December 03, 2022

They dented the hood of my car and totally stonewalled me afterwards. They are not trustworthy. Go elsewhere More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Dec 27, 2022 -

Brunswick Auto Mart responded

Mark, We're sorry for the difficulty with our service department and are looking into this. If there were issues, we certainly want to ensure they're fixed in a timely fashion. Can you please reach out to our GM, Charlie Dodds, at cdodds@brunswickautomart.com at your earliest convenience? Many thanks!

December 01, 2022

The service tech was courteous and my oil change was done in a reasonable time. More

by laskin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Dang
December 01, 2022

Nice staff by follow up and follow through is lacking. Needs some work to improve More

by pogano4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mutiple
Dec 13, 2022 -

Brunswick Auto Mart responded

Thanks so much for the feedback. We'd love a chance to speak with you directly to find out a bit more about what happened during your visit. If you don’t mind, please reach out to our general manager Charlie Dodds, at cdodds@brunswickautomart.com. Thanks.

Dec 13, 2022 -

pogano4 responded

Feel free to reach out to me 440-668-3462

November 30, 2022

So don't forget to tighten your gas cap. Your Subaru will take issue with that. But the service department at Brunswick Subaru dealt with the dash warning light the loose gas cap triggered a More

by JustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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