
Brunswick Auto Mart
Brunswick, OH
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Was shocked to hear that when my son picked up vehicle he saw a puddle of oil under SUV. The Oil Plug was loos allowing the new oil to leak. If the girly from my office who dropped this car off picked it up saw a puddle of oil under SUV. The Oil Plug was loos allowing the new oil to leak. If the girly from my office who dropped this car off picked it up she wouldn't have noticed this. Thankful my son was in from college. You hear stories like this from the corner Grease xxxxxx places, but don't expect this at a dealer. More
The service staff is always friendly and easy to work with! They were shirt staffed and still got me in and out very quickly. I would highly recommend this dealerships service department!! with! They were shirt staffed and still got me in and out very quickly. I would highly recommend this dealerships service department!! More
Dealership was accommodating. We felt comfortable upon arrival. Our salesman was knowledgeable and friendly. He didn't push us around or make us uneasy. We felt comfortable upon arrival. Our salesman was knowledgeable and friendly. He didn't push us around or make us uneasy. More
I’ve been with Toyota for 15 years and always got good service my guy Mo, does an excellent job for me!! In my opinion Mo will go that extra mile to help me! service my guy Mo, does an excellent job for me!! In my opinion Mo will go that extra mile to help me! More
The sale people were very informative about the different vehicles I was interested in. Jake explained the differences between each vehicle, giving me the needed info to make my choice. But the best part...J vehicles I was interested in. Jake explained the differences between each vehicle, giving me the needed info to make my choice. But the best part...Jake did not push me into any one vehicle, or even into buying a vehicle. I really appreciated not feeling trapped by a sales person, and given the opportunity to make a choice that was right for me! More
My husband and I were in the market for a new, slightly larger, SUV so that we had a bit more space for travel with a child. Jake was wonderful to work with. He answered all of my questions, was respon larger, SUV so that we had a bit more space for travel with a child. Jake was wonderful to work with. He answered all of my questions, was responsive with more questions and even took measurements of the cargo space for me later. My only disappointment was in the timeliness of the actual purchase. For the first time in my life I chose to pay cash for the purchase, after my trade in. I put a deposit down on a Thursday to hold the vehicle and waited for wire instructions on Friday which Jake promptly sent to me in the morning. I wired the funds that morning and kept waiting to hear about when I could pick it up. I would not get my car until Monday because even though they could see the exact wire amount coming in, it hadn't posted. Even on Saturday they could still see the funds, but it hadn't posted. If I had chosen to write a personal check (unverified funds) I could have left with my new car the same day. Even a bank check (more secure than a personal check, but still unverified funds) would have allowed me to leave with my new car the same day. Jake tried very hard to make it happen for me, but it all came down to "company policy". All that aside - I've had the car for a week and a half now and I love it!! More
We enjoyed working with the saleman. He was very knowledgeable and polite. We were treated with respect and kindness. We would recommend the dealership to our family and friends. Thanks! He was very knowledgeable and polite. We were treated with respect and kindness. We would recommend the dealership to our family and friends. Thanks! More