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Brunswick Auto Mart

Brunswick, OH

4.7
2,954 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,954 reviews

December 03, 2022

They dented the hood of my car and totally stonewalled me afterwards. They are not trustworthy. Go elsewhere More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Dec 27, 2022 -

Brunswick Auto Mart responded

Mark, We're sorry for the difficulty with our service department and are looking into this. If there were issues, we certainly want to ensure they're fixed in a timely fashion. Can you please reach out to our GM, Charlie Dodds, at cdodds@brunswickautomart.com at your earliest convenience? Many thanks!

December 01, 2022

The service tech was courteous and my oil change was done in a reasonable time. More

by laskin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Dang
December 01, 2022

Nice staff by follow up and follow through is lacking. Needs some work to improve More

by pogano4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mutiple
Dec 13, 2022 -

Brunswick Auto Mart responded

Thanks so much for the feedback. We'd love a chance to speak with you directly to find out a bit more about what happened during your visit. If you don’t mind, please reach out to our general manager Charlie Dodds, at cdodds@brunswickautomart.com. Thanks.

Dec 13, 2022 -

pogano4 responded

Feel free to reach out to me 440-668-3462

November 30, 2022

Did what they said was very co Cerberus about getting us what we wanted and never tried to talk us into to taking something less than what we wanted More

by Rakalfas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Walsh
November 30, 2022

So don't forget to tighten your gas cap. Your Subaru will take issue with that. But the service department at Brunswick Subaru dealt with the dash warning light the loose gas cap triggered a More

by JustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
November 30, 2022

Always a warm welcome that’s why I’ve bought 7 vehicles there. Vince is my go to salesman. More

by blueoval4x4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
November 30, 2022

The service was fine with quality and did not take long. The service tech was very helpful and informative. More

by Mbaaklini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
November 29, 2022

Service advisor was very pleasant and extremely helpful. Very good as explaining the service performed. More

by kmanning5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sharp
November 28, 2022

The service adviser was very knowledgeable and helpful. Explained the work required along with issues with phone that may be part of the issue. More

by dave4384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 28, 2022

I have been leasing from Brunswick Automart for several years now. They are very easy to work with and are honest and fair. The Service department is always friendly and very helpful. All around this is More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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