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Brunswick Auto Mart
Brunswick, OH
2,970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,970 reviews
October 25, 2022
Ken & Ray at Brunswick Auto Mart did such a fantastic job in helping me order my dream car! I couldn't be happier with my purchase! The whole experience was wonderful and was made even better by the fact tha in helping me order my dream car! I couldn't be happier with my purchase! The whole experience was wonderful and was made even better by the fact that my brand new car is also just so beautiful and easy to drive. I'm in love with my new Subaru Forester and, of course, Brunswick Auto Mart! The amazing service absolutely made the trip up from Columbus worthwhile. They went out of the way for me which made it so effortless to go out of my way to this dealership. Now and in years to come, they have a customer for life. Not to mention, it was the most stunning ride home through the autumn trees! I loved every minute of my experience. More
by jennyfrankart
Employees Worked With
Ray
October 24, 2022
I loved the experience. I have been coming to this dealership since my Subaru purchase in 2015. Their Service Dept is courteous and brief you on any issues when I bring my v I have been coming to this dealership since my Subaru purchase in 2015. Their Service Dept is courteous and brief you on any issues when I bring my vehicle in for regular maintenance. So when I decided to get a second vehicle, it wasn’t a tough decision, I knew I was going back to Brunswick Subaru Auto Mart and experienced the same professional service. More
by Triv
Employees Worked With
Ray Hanini, Owen Davidson, Rick Kinkopf, Anthony in Finance and Johnathan in Service
October 22, 2022
Was happy I came and tried this dealership. I was at another dealership and clearly they were trying to overcharge me the payment at Honda dealership was $100 more for less expensive car lease. I was at another dealership and clearly they were trying to overcharge me the payment at Honda dealership was $100 more for less expensive car lease. I am very happy I made my purchase at Brunswick Auto Dodge dealership on 303. My salesman Scott P. was excellent. More
by Irishmo18
Employees Worked With
Scott Patterson
October 20, 2022
I bought my car here, so I have always gotten my car serviced here, I have never had a problem before but this last service was very disappointing, I got my oil changed and a 100 thousand mile service, serviced here, I have never had a problem before but this last service was very disappointing, I got my oil changed and a 100 thousand mile service, I made an appointment and really wasn’t there long, I feel like I was grossly overcharged, I was never told how my tires are for the upcoming winter and don’t know what they filled or didn’t fill, once done done they told me car was ready, I got into my car , kept waiting for them to open garage door to get out but never did, I beeped my horn , still nobody, finally I get out, go back in and look for someone to let me out, still nobody, needless to say I had to open myself and after spending almost 700 dollars they didn’t even wash my car!!!! So disappointing!!! I choose to go there even though the Wooster Mazda dealership is only 15 mini minutes from my house, maybe I need to find a new place More
by Terryripley
Employees Worked With
Don’t know name, had long hair
October 20, 2022
Despite low inventory, Jake was able to find the model of car I was interested to test drive. He also informed me of several available cars that were in route for the dealership. I selected one of those to s car I was interested to test drive. He also informed me of several available cars that were in route for the dealership. I selected one of those to secure and expedite my purchase. Everything worked out perfectly. More
by acbish9
Employees Worked With
Jake Filimon
October 18, 2022
I have been to this location multiple times and every time I go I am fighting with the service guys to actually fix the issues. 1. I had to take my 2016 Impreza 5 times before they would fix the reca time I go I am fighting with the service guys to actually fix the issues. 1. I had to take my 2016 Impreza 5 times before they would fix the recall that they were supposed to fix. 2. 3 times to get my crosstreks air conditioner corrected. 3 times for the bearings 3. The tires I bought from them had incorrect wear and they were balding in less than 20,000 miles. 4. Took my crosstrek for a safety test they came back and said I needed an alignment ( I had just gotten the alignment done 30 mins before I went for the safety test) 5. Took my wife’s car to get the tires replaced and they said everything looks good and I was done (the left rear tire was completely bald). 6. Took my car in for issues with the transmission and the oxygen sensors and they said there is no issues, charged me $150 and when I left the code popped up again. 7. When I brought it in for them to check on the recall for the valves and engine pressure issues they told me it would be more cost effective for the engine to break down than check for issues with pressure and leaks. People ask why I kept going back, mainly warranty. And I normally try to give benefit of the doubt but I finally said after multiple mistakes I can’t do this anymore. Stay away from their service dept. Recommend this dealer? No Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No More
by mhonaker01
Employees Worked With
Jonathan Lapka (latest), multiple
