
Brunswick Auto Mart
Brunswick, OH
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Came in for oil change. Rep. said they would also give me a complimentary car wash. Didn't notice until I got home that the car was not washed. Called rep. to see if I could Rep. said they would also give me a complimentary car wash. Didn't notice until I got home that the car was not washed. Called rep. to see if I could stop back by and get my car washed. Left a message for him. He never returned my call. More
Nice people. Ray is the best and this dealership gave me the best deal for my car. I called other dealerships and to quote them, “That is a very aggressive deal. Ray is the best and this dealership gave me the best deal for my car. I called other dealerships and to quote them, “That is a very aggressive deal. You should take it.” More
Purchased a used car. Salesman had wrong email and phone numbers which caused a delay in returning a leased vehicle. Dealership immediately solved issue and everything wen Salesman had wrong email and phone numbers which caused a delay in returning a leased vehicle. Dealership immediately solved issue and everything went smoothly henceforth. More
Purchased my leased vehicle through Brunswick. It took way longer than expected. Communication throughout the process was horrible. I would not recommend their financing. It took way longer than expected. Communication throughout the process was horrible. I would not recommend their financing. More
Top-notch service from phone calls to accommodate my schedule and answer my questions to the oil change, tire rotation & car wash! I will not be taking my Crosstrek anywhere else! Thank you! schedule and answer my questions to the oil change, tire rotation & car wash! I will not be taking my Crosstrek anywhere else! Thank you! More
Service department did a good job fixing my car. David Deng was particularly helpful arranging a loner car when parts had to be ordered for my vehicle. David Deng was particularly helpful arranging a loner car when parts had to be ordered for my vehicle. More
Over all for a large dealership the experience you get is exactly that….push push push..came from out of state the vehicle I purchase was average priced..a few things I noticed upon getting there were some f exactly that….push push push..came from out of state the vehicle I purchase was average priced..a few things I noticed upon getting there were some flaws not represented in the photos . Vehicle was not detailed for delivery..but after driving some distance to get the truck what do you do ? Nothing was so bad I couldn’t address it myself.Overall a 6.8 to 7.5 experience Not the worst but certainly not best buying experience either. More