Bryan Easler Toyota
Hendersonville, NC
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I have a Toyota handicapped Sienna that I have serviced at your dealership. I would like to give a 5 star rating to one of the gentlemen in your service department. I believe his name is Zack but you would at your dealership. I would like to give a 5 star rating to one of the gentlemen in your service department. I believe his name is Zack but you would know him by his great smile. He is ALWAYS considerate, helpful, and knowledgeable—explains issues to me, opens service waiting room door for me, and brings my van back when done to location that I can access the ramp easily. I am always pleased when I am able to deal with him! More
I traded in a Camry and purchased a Highlander and was very happy with trade in allowance and the staff. Alex Long was very involved in the process and helped with the sales and closing. Thank you, Alex! very happy with trade in allowance and the staff. Alex Long was very involved in the process and helped with the sales and closing. Thank you, Alex! More
One of the salesmen came into the waiting room and while speaking with a customer made a very offensive joke about a minority. Called him out but no comment speaking with a customer made a very offensive joke about a minority. Called him out but no comment More
Will rip you off in a heartbeat The used car manager is a total xxxxxxxx. He pressured my mother into trading in her car for $7000 less than what it’s worth. Who takes advantage of The used car manager is a total xxxxxxxx. He pressured my mother into trading in her car for $7000 less than what it’s worth. Who takes advantage of a 78 year old woman??? When I went back a week later to confront them the man who ripped her off, Alex Long, gave me a smug, sleezy smile and said I was out of luck. Unless you want to be ripped off, stay away from this dealership! More
Sleezy used car salesmen can't be trusted The used car manager is one of the most horrendous human beings I have ever dealt with. I heard horror stories about the used car department but saw The used car manager is one of the most horrendous human beings I have ever dealt with. I heard horror stories about the used car department but saw a good price F150 and decided to check it out. They told me it was bought at an auction. It looke like it had been painted black underneath to hide rust. Manager came out and talked to me like I was stupid. Can't trust anything they sell. Didn't think car dealers pulled those tricks anymore. Stay away at all costs. More
Dishonest scammers cheaters Zero % financing means more than $2000 added to the base price. You either pay the finance charges in your payment each month or you pay them up fron Zero % financing means more than $2000 added to the base price. You either pay the finance charges in your payment each month or you pay them up front in the purchase price of the car! The deal they make with you on the phone doesn't exist when you walk on the lot. Sales person, Lee, is a scam artist. More
Scammed Me with a Price Change in Paperwork Found this dealer on Cars.com. Found the truck I wanted at a fair price because it was considered a demo model with some miles on it already. I call Found this dealer on Cars.com. Found the truck I wanted at a fair price because it was considered a demo model with some miles on it already. I called and confirmed the price because I live almost 2 hours away. I arrived and was quoted the same price again. Did a test drive and agreed to purchase the truck. All of the sudden in the middle of doing the paper work they couldn't sell me that truck for the price I was quoted 3 times. They jacked the price up over $3000 dollars and treated me like I was stupid to think I could purchase the truck for the amount I was quoted by their salesman. They only gave me $1000 for my trade that Kelly Blue Book valued at $3200. Avoid this dealership at all costs! More
We had TWO bad experiences with your dealership. First time was when took test drive and the salesman was Jared…acted as if he didn’t care, never even told us his name and was not very helpful. Secondly time was when took test drive and the salesman was Jared…acted as if he didn’t care, never even told us his name and was not very helpful. Secondly we had Dale..nice man, insightful however did not seem to really care about our business or assisting us with a purchase. Met a man at a grocery store and liked his Toyota said he bought it through this dealership..however, he said the same thing…not a good experience until Roger Miller assisted him in buying his car. I expressed my concerns to Ed Dugas Sales Manager and he did try hard to earn our business and apologized for the two bad experiences. However, we did not buy a car from this dealership or had the opportunity to meet with Roger Miller. Maybe he would have made the difference. Anyone looking to buy a car from this dealership I would recommend trying Roger first as the sales agent. Shirl More
Mr. Marquez was very knowledgeable and friendly. We Mr. Marquez was very knowledgeable and friendly. We walked in the door and I told him what I was looking for. He had the car pull Mr. Marquez was very knowledgeable and friendly. We walked in the door and I told him what I was looking for. He had the car pulled around in less than 2 min. I couldn't believe it. We were off for a test drive. We went back to the dealership and started discussing the price of the car and financing. The best part there was NO pressure at all to buy the car. The whole process MIGHT of been 20 min. Thanks Christopher for making my visit so enjoyable. I have bought my last 4 cars at your dealership. It is the best and I wouldn't buy any other car. Toyota is the greatest car on the market. Pat More