Bryan Easler Toyota

Excellent service process and customer care. Being able to see the live video of the multipoint inspection is very cool. Standard serving was very fast. I appreciate the lounge with work space Being able to see the live video of the multipoint inspection is very cool. Standard serving was very fast. I appreciate the lounge with work space, coffee, teas, and hot chocolate. I would have given it 5-stars but the price is unfortunately not competitive with the quick lube kind of places. Seems to me they should be able to give this quality of service for less, but I suspect that (presumably) having factory-trained mechanics is what jacks up the price. More

Austin was very courteous & professional. I appreciated being kept apprised of what was happening with my car & what needed to be done. I appreciated being kept apprised of what was happening with my car & what needed to be done. More

Friendly, professional and honest; I trust these people. We just bought our second vehicle (first used) from Easler. We just bought our second vehicle (first used) from Easler. More

Very very nice people to deal with! Very prompt with their service and aim to please their customers ! Very prompt with their service and aim to please their customers ! More

Thank you for the best customer services and the Tayota parts in our area. And I like your waiting room. parts in our area. And I like your waiting room. More

The minute I drove my 10 year old truck out of the lot, I was elated at how much the work on the tires, brakes, and all the services performed were evident in how smooth my ride was. I have been burdened wi was elated at how much the work on the tires, brakes, and all the services performed were evident in how smooth my ride was. I have been burdened with being the sole caretaker of my dying parents, the executor of their estate, Helene damage to my home in Black Mountain and to my parents' home in Flat Rock with ongoing expensive repairs of both houses, new medical issues, and the list goes on. However, when I look out mom's kitchen window, I see my little red Tacoma in the carport and I am thankful that I have reliable transportation that I wouldn't be afraid to drive to Canada, turn around and drive to the southern most part of South America in my newly serviced pickup. Thank you, thank you, thank you! More

We bought a car there less than a year ago and was promised three oil changes. When we came for our first oil change the service department check-in lady said they don’t do that anymore. She called th promised three oil changes. When we came for our first oil change the service department check-in lady said they don’t do that anymore. She called the service manager and they gave us one oil change. A female service manager had attitude about fulfilling this request. More

This is for the dealership as a whole. When I purchased my preowned vehicle in January, I was told 3 complementary oil changes were included. It also said it on the website. When I called When I purchased my preowned vehicle in January, I was told 3 complementary oil changes were included. It also said it on the website. When I called to schedule my first appointment in July, I told them I was calling to schedule the first complimentary oil change and they said ok. When I went to pick up my vehicle after it was serviced, the rep said I owed them $80 and the dealership was no longer doing the complimentary oil changes. That is something that should have been conveyed to me when I called to make the appointment the week prior. I was made to feel like the pre owned manager was doing me a favor by honoring the complementary oil change and that he would only give me one. Shady business. The actual oil change service was great. I appreciated the video. I do not appreciate being made to feel like I should have known that the complementary oil changes had stopped and even though it was told to me it didn’t matter. Not ok to make the customer feel that way. More

I had a complete brake job. I had to return to the shop because of a brake noise. They said it was brake dust causing the noise. The brake noise is better but I still hear it. I I had to return to the shop because of a brake noise. They said it was brake dust causing the noise. The brake noise is better but I still hear it. I’m not pleased with the service that I paid for the job. More

Prices is getting too high to do business with this dealership, since they hired a general manager I have stoped referring people due the the higher cost.they used to send coupons and don’t do that now dealership, since they hired a general manager I have stoped referring people due the the higher cost.they used to send coupons and don’t do that now and now doing my own oil changes at home due to cost. More