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Bryan Honda

Fayetteville, NC

4.8
2,293 Reviews

4104 Raeford Rd

Fayetteville, NC

28304

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2,293 Reviews of Bryan Honda

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May 25, 2022

Ms. Awesome is a phenomenal saleswoman...very knowledgeable and patient. Bryan Honda had more Toyota's than the Toyota dealership and at a better price. More

by birdofparadyse3
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kaus
May 23, 2022

Great customer service etc. Love the services and beyond and definitely love that they have plenty selection of great vehicle's More

by Cbreezi83
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eliseo Rodriguez
May 20, 2022

Over all my experience was horrible and very unprofessional! However Ms. Karen is a professional More

by Zairej17
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Karen is a very amazing person and handles her job as a true professional!! And was very compassionate and concerned about my car trouble! And she works in finance and I was there for the service department
May 20, 2022 -

Bryan Honda responded

Thank you for sharing your feedback. We certainly do not want you to have that kind of experience and would appreciate the opportunity to speak with you. Please call our main number, 910-483-1234, press zero and then ask to speak with Randall Wood our Service Manager.

May 20, 2022 -

Zairej17 responded

I find it strange that some one would want to speak and address my concerns today !! Where was the service manager yesterday!!when I was rudely addressed and bumped by one of his service employees! I exercised my warranty and because of that my repairs was not handled as a paying customer and my car was diagnosed with several problems that was not covered under my warranty which I purchased there !! ! That in it self is mysterious and at the same expected! Do to the nature of Bryan Hondas service department!! I made all the changes which was recommended and my car is still working and running in the same way !!

May 16, 2022

Ms. Awesome is Awesome we had a long car shopping journey that she made easy and swift. More

by sarah33steele
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kaus
May 14, 2022

Great transaction. Was very skeptical at first by having to put out a deposit and waiting for the vehicle. Being older anxiety was hitting me hard. Finally the day came More

by hainey
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman in the accessories and upgrade office., Andrea Kaus
May 14, 2022

My salesperson Andre Kaus was absolutely AWESOME! !! She made sure I got the car I wanted and worked with me from start to finish...even coming in on her day off to meet me and close our deal. Loved h More

by kenyettm
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martin, Andrea Kaus
May 11, 2022

Great experience. The tech said he would keep me informed and did. Work was very timely. More

by Texas T
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carl Washington
May 10, 2022

Excellent communication and a willingness to work with you and figure out how to get you in the vehicle your aiming for. The buying process was smooth. More

by Jdriver
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Spears, Karen Dupler
May 05, 2022

Great cutomer support from ‘Ms. Awesome’ from the beginning to end of my buying process. She will always go the extra mile to make sure you are satisfied. I would recommend her unre More

by leslie.curry30
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kaus
May 05, 2022

Kari was very friendly and professional! Called me as soon as the car was ready! More

by Tinanelson2012
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kari
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