Bryan Honda

The representative and services has always been on point, couldn't ask for anything more... couldn't ask for anything more... More

Brandi in the service department was awesome! She kept us updated on our vehicle & was great at her job! Best customer service experience in a long time! She kept us updated on our vehicle & was great at her job! Best customer service experience in a long time! More

Andrea was very helpful throughout the whole process. She gave me regular updates about the car. She understood what I wanted in the car and tried her best to get me what I wanted at the lowest price pos She gave me regular updates about the car. She understood what I wanted in the car and tried her best to get me what I wanted at the lowest price possible. More

I am so pleased to be back as a customer of Honda and with James Spears as my dealer. Thank you for your service and sales teams. with James Spears as my dealer. Thank you for your service and sales teams. More

I couldn’t be happier with my car-buying experience, thanks to Ms. Awesome. She was incredibly attentive, never pushy, and worked to ensure I got exactly what I wanted. It was a smooth, stress-free proc thanks to Ms. Awesome. She was incredibly attentive, never pushy, and worked to ensure I got exactly what I wanted. It was a smooth, stress-free process from start to finish. If you're looking for a trustworthy and dedicated salesperson, Ms. Awesome is the one to see! Highly recommend! More

Darren is friendly and very helpful. He is willing to help meet a customer's scheduling needs to the best of his ability. He is willing to help meet a customer's scheduling needs to the best of his ability. More

A few years back I would’ve recommended this dealership without reservation, and have in fact sent several people over. I have personally purchased 2 vehicles there myself. However, a few observations gi without reservation, and have in fact sent several people over. I have personally purchased 2 vehicles there myself. However, a few observations give me pause. The first is the addition of addendum stickers. This was not done when I purchased my last two Hondas. If unfamiliar, addendum stickers include a bunch of xx things that they wish to charge you for that are not required. This gives them a high starting point in order to make customers feel like they got a great deal if they end up anywhere near MSRP. When recently shopping for a car for my daughter I noticed this practice. I quickly learned to not even bother if there’s an addendum. I found this not to be an issue when shopping at higher volume dealerships in the Raleigh area and chose to buy there instead this time. My other issue with them is a fairly recent practice of having sales call me every time my wife brings her vehicle in for service. That’s off putting. My wife likes her service advisor, Anna, so we’ve put up with it thus far. However, this will definitely make me think hard before engaging in business with them again. At a minimum, I wouldn’t establish a relationship with their service department. But if that’s the case, I might as well buy elsewhere anyway. This practice continues despite twice complaining about unnecessary sales calls. More

Always great service…. Costumer for last 20 years!!!! Number one service each visit and car purchase Costumer for last 20 years!!!! Number one service each visit and car purchase More

Great customer service. The staff was very considerate with me considering I was a first time car buyer. The staff was very considerate with me considering I was a first time car buyer. More

Andrea was the best salesperson I've dealt with, SO helpful and knowledgeable, and she truly cared about what I wanted! Andrea will work with you in a personable way until you're happy! 😊 helpful and knowledgeable, and she truly cared about what I wanted! Andrea will work with you in a personable way until you're happy! 😊 More