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Bryan Honda
Fayetteville, NC
2,771 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,771 Reviews of Bryan Honda
November 27, 2018
We waited for 3 and a half hours!!! Our salesperson was extremely rude and had a horrible attitude. She was impatient and would leave for thirty minutes at a time to do god knows what. S Our salesperson was extremely rude and had a horrible attitude. She was impatient and would leave for thirty minutes at a time to do god knows what. She showed us cars and made us feel like we had to rush when we looked. When we said we would like to work out a deal she rolled her eyes and made us feel like we were a hassle. We test drove a car with a warped window. When the manager sat in the car to see it, while not seeing me he said “there ain’t xxxx wrong with this xxxxing car”. I felt extremely disrespected the entire time I was there and they could not work a deal out with me so I left. If you are looking for a used car do not go to Bryan Honda of Fayetteville. More
by 1st car search
Employees Worked With
Annette Johnson
November 24, 2018
It was great and informative Everyone was helpful and knowledgeable about any questions i had. Clifton Oates has been great in answering all my questions and any concerns that i m Everyone was helpful and knowledgeable about any questions i had. Clifton Oates has been great in answering all my questions and any concerns that i might have in the future More
by Kingpen
Employees Worked With
Clifton Oates
November 23, 2018
Phenomenal Car Buying Experience Recently traded a SUV to a new car and had a phenomenal experience. My Car Salesman, Rafael Perez, was very professional and one of the best one I had Recently traded a SUV to a new car and had a phenomenal experience. My Car Salesman, Rafael Perez, was very professional and one of the best one I had yet. He is very knowledgeable and truely care about his customer. From the initial process to the end, Rafael assured that his customer’s expectations were met and got the best deal and service that I could get. I have been with Bryan Honda for 4 years and very satisfied with the overall service. They will make sure that their customers are really taking care of . I would recommend Bryan Honda to everyone and especially Rafael Perez. That way, future customers will receive the best deals and services they all aspire. More
by MV
Verified CustomerEmployees Worked With
Frankie Wheeler, Rafeal Perez
November 23, 2018
Refused Service?!?!?! My Honda Civic Hybrid broke down 30 minutes away from this dealership. I had a tow truck that was delivering to Bryan. We are out of towners on holida My Honda Civic Hybrid broke down 30 minutes away from this dealership. I had a tow truck that was delivering to Bryan. We are out of towners on holiday. They won't even look at the car for 4 days. They just wanted to know, "Did you buy from here?" No but it's a Honda! Where's the brand loyalty and top tier service for somebody driving their brand that lives five hours away and is just passing through and has to be at work Monday?!?!?!😡 I do t know the people that I dealt with but the final decision to not do the work was from management. More
by Brokedown
Employees Worked With
Kevin McGirt, Joe (Diesel) Davis, Brian Martin, Edwin Ewing, Karen Dupler, Tyson McMorries, Lorenzo Faison, Bryan McLaurin, Wayne Mensch, Frankie Wheeler
November 20, 2018
I bought a lot of cars but this is by far the easiest Awesome experience they go out of your way to make sure you're taken care of I would definitely recommend people to this dealership just amazing Awesome experience they go out of your way to make sure you're taken care of I would definitely recommend people to this dealership just amazing More
by Steve1979
Employees Worked With
Andrea, Klaus, Andrea Kaus
November 19, 2018
New car A day that was initially only to be for an oil change turned into trading in my car. My experience was pleasant and revealed hard working staff from s A day that was initially only to be for an oil change turned into trading in my car. My experience was pleasant and revealed hard working staff from sales (James Ocean and Andrea) to finance. More
by Domonique Brown
Employees Worked With
Andrea Kaus
November 19, 2018
Issue not fully remedied The lock on my passenger side door wasn’t working. I paid to have it fixed and now the door will unlock but the button to unlock it doesn’t work. I ha The lock on my passenger side door wasn’t working. I paid to have it fixed and now the door will unlock but the button to unlock it doesn’t work. I have to manually unlock the door. Not what I paid for. This should’ve been tested before they gave me my car back. More
by parkerl2
Employees Worked With
Lynn Duck
November 18, 2018
Great Experience! I went into Bryan Honda, and thanks to my salesman Henry M. I was able to get the car of my dreams!!! Thank you so much to the Bryan Honda Family! I went into Bryan Honda, and thanks to my salesman Henry M. I was able to get the car of my dreams!!! Thank you so much to the Bryan Honda Family! More
by MissMcEachin
Employees Worked With
Henry Mims
November 14, 2018
Worst ever Had to return seven times to sign papers that was unessasry and our sales person kept calling us everyday. Then we didn't get our tags until two mo Had to return seven times to sign papers that was unessasry and our sales person kept calling us everyday. Then we didn't get our tags until two months later then once we did he said if we didn't bring dealer tag back that we would be fined 200$ then when we got the car he told us that we would get a full tank of gas and when asked about it he said that was only on new cars on my very last visit there once I brought dealer tags back I asked several times to speak to owner of the operation because I didn't like the way I was being treated and they told me no he was to busy. I was pulled over 5 times because the tag they gave me was expired. More
by greenecactus
Employees Worked With
Tim, Brian Scarchilli
November 14, 2018
Great salesman....plus Great salesman. He's straight up and honest ... which is, sadly, a rare combination in the auto sales industry. I normally spend my money with peopl Great salesman. He's straight up and honest ... which is, sadly, a rare combination in the auto sales industry. I normally spend my money with people I like, and Shawn fits the bill. drjs More
by drjs
Employees Worked With
Shawn Walker
