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Bryan Honda
Fayetteville, NC
2,788 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,788 Reviews of Bryan Honda
November 23, 2018
Refused Service?!?!?! My Honda Civic Hybrid broke down 30 minutes away from this dealership. I had a tow truck that was delivering to Bryan. We are out of towners on holida My Honda Civic Hybrid broke down 30 minutes away from this dealership. I had a tow truck that was delivering to Bryan. We are out of towners on holiday. They won't even look at the car for 4 days. They just wanted to know, "Did you buy from here?" No but it's a Honda! Where's the brand loyalty and top tier service for somebody driving their brand that lives five hours away and is just passing through and has to be at work Monday?!?!?!😡 I do t know the people that I dealt with but the final decision to not do the work was from management. More
by Brokedown
Employees Worked With
Kevin McGirt, Joe (Diesel) Davis, Brian Martin, Edwin Ewing, Karen Dupler, Tyson McMorries, Lorenzo Faison, Bryan McLaurin, Wayne Mensch, Frankie Wheeler
November 20, 2018
I bought a lot of cars but this is by far the easiest Awesome experience they go out of your way to make sure you're taken care of I would definitely recommend people to this dealership just amazing Awesome experience they go out of your way to make sure you're taken care of I would definitely recommend people to this dealership just amazing More
by Steve1979
Employees Worked With
Andrea, Klaus, Andrea Kaus
November 19, 2018
New car A day that was initially only to be for an oil change turned into trading in my car. My experience was pleasant and revealed hard working staff from s A day that was initially only to be for an oil change turned into trading in my car. My experience was pleasant and revealed hard working staff from sales (James Ocean and Andrea) to finance. More
by Domonique Brown
Employees Worked With
Andrea Kaus
November 19, 2018
Issue not fully remedied The lock on my passenger side door wasn’t working. I paid to have it fixed and now the door will unlock but the button to unlock it doesn’t work. I ha The lock on my passenger side door wasn’t working. I paid to have it fixed and now the door will unlock but the button to unlock it doesn’t work. I have to manually unlock the door. Not what I paid for. This should’ve been tested before they gave me my car back. More
by parkerl2
Verified CustomerEmployees Worked With
Lynn Duck
November 18, 2018
Great Experience! I went into Bryan Honda, and thanks to my salesman Henry M. I was able to get the car of my dreams!!! Thank you so much to the Bryan Honda Family! I went into Bryan Honda, and thanks to my salesman Henry M. I was able to get the car of my dreams!!! Thank you so much to the Bryan Honda Family! More
by MissMcEachin
Employees Worked With
Henry Mims
November 14, 2018
Worst ever Had to return seven times to sign papers that was unessasry and our sales person kept calling us everyday. Then we didn't get our tags until two mo Had to return seven times to sign papers that was unessasry and our sales person kept calling us everyday. Then we didn't get our tags until two months later then once we did he said if we didn't bring dealer tag back that we would be fined 200$ then when we got the car he told us that we would get a full tank of gas and when asked about it he said that was only on new cars on my very last visit there once I brought dealer tags back I asked several times to speak to owner of the operation because I didn't like the way I was being treated and they told me no he was to busy. I was pulled over 5 times because the tag they gave me was expired. More
by greenecactus
Employees Worked With
Tim, Brian Scarchilli
November 14, 2018
Great salesman....plus Great salesman. He's straight up and honest ... which is, sadly, a rare combination in the auto sales industry. I normally spend my money with peopl Great salesman. He's straight up and honest ... which is, sadly, a rare combination in the auto sales industry. I normally spend my money with people I like, and Shawn fits the bill. drjs More
by drjs
Employees Worked With
Shawn Walker
November 13, 2018
Excellent! My mind is blown away! Excellent service very very professional. Mr. Joe did not rush or fast talk me. Joe assured me that I would be please. Joe is so incredibly and excell Excellent service very very professional. Mr. Joe did not rush or fast talk me. Joe assured me that I would be please. Joe is so incredibly and excellent for this Community. Duplicate Him, he’s a keeper and deserves to be acknowledged. Thanks so much much for this experience. More
by Tawanna
Employees Worked With
Joe (Diesel) Davis
November 13, 2018
Easy car buying experience I lost 2 cars during Hurricane Florence and needed to replace them both ASAP. Andrea helped with every step, she answered every text and phone call ev I lost 2 cars during Hurricane Florence and needed to replace them both ASAP. Andrea helped with every step, she answered every text and phone call even on her days off! More
by ShawnaB726
Employees Worked With
Andrea Kaus
November 12, 2018
Positive and exciting Great people. Happy people. Always making sure the customer is happy and satisfied. The customer is their number one priority. They were friendly and Great people. Happy people. Always making sure the customer is happy and satisfied. The customer is their number one priority. They were friendly and professional. More
by Kristy 81
Employees Worked With
Andrea Kaus
