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Bryan Honda
Fayetteville, NC
2,786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,786 Reviews of Bryan Honda
July 01, 2018
Great Service Very professional, polite, friendly customer service At a great price! Surprisingly they pay attention to what the customer is requiring about. I Very professional, polite, friendly customer service At a great price! Surprisingly they pay attention to what the customer is requiring about. I love my Honda CR-V. More
by gracielachildress
Verified CustomerEmployees Worked With
Nelson
July 01, 2018
Kellie Smith was amazing; awesome customer service! The professionalism of the entire service advisory staff is top notch. We live less than 2 miles from Lumberton Honda but drive to Fayetteville for t The professionalism of the entire service advisory staff is top notch. We live less than 2 miles from Lumberton Honda but drive to Fayetteville for the level of service they consistently provide. More
by BILLDEE2121
Employees Worked With
Kellie Smith, Shawn Walker
June 30, 2018
Continual Excellence in Service JAMAL IS MY SERVICE PROVIDER. HE CONTINUALLY EXCELS IN CUSTOMER SERVICE AND IS ALWAYS A SMILING FACE WHEN MY CAR NEEDS TO BE SERVICED. Great job every JAMAL IS MY SERVICE PROVIDER. HE CONTINUALLY EXCELS IN CUSTOMER SERVICE AND IS ALWAYS A SMILING FACE WHEN MY CAR NEEDS TO BE SERVICED. Great job every time! More
by himenoensui
Employees Worked With
Jamal from service
June 30, 2018
Great experience! Mr. Romie Hawthorne is a great person and salesman. He was very thorough and explained the vehicle in detail. He was very straight forward and I felt Mr. Romie Hawthorne is a great person and salesman. He was very thorough and explained the vehicle in detail. He was very straight forward and I felt comfortable with his knowledge. More
by tmac90176
Employees Worked With
Romie Hawthorne, Todd Pascarella
June 30, 2018
Will Not Return Have purchased 2 vehicles from this dealership and both experiences were less than desirable. No sense of urgency is my main complaint coupled with h Have purchased 2 vehicles from this dealership and both experiences were less than desirable. No sense of urgency is my main complaint coupled with having to fight for what was promised in the deal. Recently purchased a used truck from this dealership and was promised a tank of gas that I had to ask for several times. More importantly the truck had a spare tire that was flat and they agreed to fix it, however it took contacting a sales manager and 2 weeks of my time to accomplish this. I should add, when they finally repaired the tire it took them over 3 hours to patch it. The detail job they performed on the vehicle seemed rushed and effortless, leaving the adhesives from the stick-on warranty and info papers on the windows for me to scrub off. Prior to the used truck purchase, I had my Honda that I purchased from this dealership serviced here as part of a service agreement package and nearly every oil change took them 2-3 hours. I despised bringing my car there to wait in the lobby hours on end for something that should take 30 minutes or less. They did eventually deliver what was promised but this last time they get my business. Despite the bad sales experiences, I will say that the service adviser, Kellie was always kind and polite and took the sting out the dreaded visits here. Shout out to her, she gets it! More
by anonymouscustomer
Employees Worked With
Henry Mims
June 30, 2018
From the beginning to the end was outstanding! I came in my wife and I just to look around at cars. But after speaking with Mr. Walker & showing me a very selected varieties of new cars and the AP I came in my wife and I just to look around at cars. But after speaking with Mr. Walker & showing me a very selected varieties of new cars and the APR was outstanding. He also, introduced himself to me in a professional way. I was very pleased and will have others to come to Bryan Honda in Fayetteville. More
by hymanbethea
Employees Worked With
Jamal was a very helpful also and he works in the service department., Shawn Walker
June 30, 2018
The down to earth people friendly dealership Every step of the sale was totally professional and I felt like I was in charge throughout the whole sale. John Strickland was my salesman and related Every step of the sale was totally professional and I felt like I was in charge throughout the whole sale. John Strickland was my salesman and related to my wife and I. All of our concerns were addressed satisfactorily and we knew what was next in the process. Thanks Bran Honda! More
by KNIGHTJEX
Employees Worked With
John Strickland
June 29, 2018
Service Very professional and helpful all the time when I bring my car in to have it service. Very friendly to talk when you have questions to ask. Very professional and helpful all the time when I bring my car in to have it service. Very friendly to talk when you have questions to ask. More
by Missytrp
Employees Worked With
Shawn Walker
June 29, 2018
Thank you Team!! I walked in, never thought I would give my old Honda up but I am beyond happy!! Exceptional service from start to finish. I will like to thank everyon I walked in, never thought I would give my old Honda up but I am beyond happy!! Exceptional service from start to finish. I will like to thank everyone that assisted from the Sales manager, Finiance Management for show me great service throughout the transaction. I would highly recommend!!! More
by SEXIBRNEYES
Employees Worked With
Joe (Diesel) Davis
June 29, 2018
Exceptional Service from Bryan Honda Oustanding customer service from Dustin Gill. It was refreshing to see the amount of effort that was put into customer care as many businesses seem to Oustanding customer service from Dustin Gill. It was refreshing to see the amount of effort that was put into customer care as many businesses seem to have forsaken this precept. More
by JWSOUTHARD
Employees Worked With
Dustin Gill
