Bryan Honda

What an AWESOME experience I took my 2010 Honda Crv into this location late in the evening for just an honest appraisal for trade in. I hadn't thought that I would receive such I took my 2010 Honda Crv into this location late in the evening for just an honest appraisal for trade in. I hadn't thought that I would receive such a great offer! So now I am into a 2016 Honda Pilot (love it!) for about what I was paying monthly for my older less "jazzy" vehicle and with a much better warranty! I had the pleasure dealing with Steve Leavell and Robyn:) both whom were a very knowledgeable and comfortable dealing with. They both went way and beyond expectations stay many hours after their shifts to close the deal...I am very happy, best car buying experience I have ever had! More

Top of the line Experience Terrell Lakes is a top of the line professional. His knowledge of the different vehicles is simply amazing. He took time to answer all of our questi Terrell Lakes is a top of the line professional. His knowledge of the different vehicles is simply amazing. He took time to answer all of our questions in detail and worked hard to get us the deal that worked best for us. Thanks T-Rex More

I got humiliated and yelled at by their sales associate! I was humiliated in front of all people and yelled at by their sales associate Stewart. He told me that "He doesn't sale to people like me" and "He do I was humiliated in front of all people and yelled at by their sales associate Stewart. He told me that "He doesn't sale to people like me" and "He doesn't want to waste his time with people like me", and "he is selling cars not hot dogs". All that just because I offered him $17,000 for a Honda CR-V. Those people are far to be professionals. Avoid them. More

GET A SECOND OPINION! I took my Pilot in to have the brakes looked at because I was having issues with them. They said they would call in a couple of hours and as usual th I took my Pilot in to have the brakes looked at because I was having issues with them. They said they would call in a couple of hours and as usual they never called. I ended up calling back and the service manager Joan said there was nothing wrong with my brakes but there were many other things that I needed to have fixed. Totaling almost $2000. The most urgent thing she said was that I needed to have my timing belt and water pump replaced. I don't know anything about cars but she said my car would just stop and it would ruin the engine if i didn't have the work done. So I took it back in to have that work done. While they had it this time they came back and said that my rotors were very uneven and it also needed to be fixed. I questioned why they didn't tell me this the first time it was in when that was the entire reason it was in in the first place. She said that one of her newer mechanics looked at it the first time and didn't catch it. Even if you are new to the shop, if you can not see that there is an issue with the brakes when that is what the car is specifically there for it is a problem. But she assured me that her best mechanic was looking at it now. And found even more issues that I just had to have fixed, she then qualified it with but its not urgent just at some point you will need to fix them. I just told them to finish the work I paid for and I would take my car. I did not trust them to do anything else. When I got home I looked over some of my old service records and found that my timing belt and water pump had been replaced at 78k miles. I don't know if that's just something you just do at certain times but I feel like they should have been able to tell that they were not old and ready to fall apart. I will never go back there for service and I suggest if you do go there, know what you need and know something about cars or they will try to fix all kinds of things that don't have to be done and totally skip the real issue. More

Red Carpet Experience! Joe! Thank you so much for helping me select my new edition to the family. You were patient and so professional. Not only did you listen to my wants, Joe! Thank you so much for helping me select my new edition to the family. You were patient and so professional. Not only did you listen to my wants, you did all that you could to get exactly what I asked for. I can truly say that I had a red carpet experience ?? Thank you so much! More

AWESOME DOES NOT BEGIN TO DESCRIBE THIS PLACE AND MY AGENT!! This is my second purchase at this dealership and my agent SHAWN WALKER was amazing as usual. The fact that this was a spur of the moment type deal, a This is my second purchase at this dealership and my agent SHAWN WALKER was amazing as usual. The fact that this was a spur of the moment type deal, and I had to get everything done before work made this second buy even better. Shawn handled everything in a timely manner, made sure I understood everything, and answered all my questions. He even eased my mind and helped me decide on a white car when I was totally against it. Because of that I am very pleased with the decision of the white car because everyone LOVES IT. I will not deal with any other agent except for Shawn when it comes to buying cars. He deserves a HUGE raise so Bryan Honda can you guys get it done???? Great experience, great employees, awesome agent "SHAWN" and I would recommend Shawn to anyone. More

Awesome experience My husband and I had looked at numerous dealerships between Fayetteville and Raleigh. Bryan Honda was the last place we looked! They were honest and w My husband and I had looked at numerous dealerships between Fayetteville and Raleigh. Bryan Honda was the last place we looked! They were honest and were more helpful than any other dealership we encountered. They understood exactly what we needed and went over and above to make sure the experience and customer service was top notch. They had more used cars on their lot than what appears on the website, so make sure to stop by and look first-hand! More

Terrible Dealership!!!!!!! If you buy from Bryan Honda, make sure you call your insurance yourself to verify your new vehicle has been added! If you traded and had a lean on the If you buy from Bryan Honda, make sure you call your insurance yourself to verify your new vehicle has been added! If you traded and had a lean on the trade, make sure you call the lean holder and verify Bryan has paid the vehicle off! Finally, if you are promised anything from Bryan Honda, make sure you get it in writing! Once you sign the papers they very well may NOT follow through with their promises! More

Always a great experience I had e-mailed Ron that I was interested in a certified pre-owned Honda Fit. I told him that I was on the way, and he made sure that the car I was loo I had e-mailed Ron that I was interested in a certified pre-owned Honda Fit. I told him that I was on the way, and he made sure that the car I was looking at was already pulled up and had the a/c going for me! We started a test drive immediately, and he had the sales manager (Edwin) appraise my trade while we were driving to save my time. He had another one on the lot that was manual. I hadn't driven stick in 10 years, but he took me to the back lot and walked me through driving it for almost an hour! When we got back we started my credit app. My credit is not great, but Lorenzo worked with the banks and made the deal happen at a payment I can handle. Ron went above and beyond getting me acquainted with my new car and getting settled with it. Thanks guys! More

WooHoo!!! Leonard McGrue was awesome! He really helped our car buying experience go without a problem. He was pleasant, personable and considerate. We love o Leonard McGrue was awesome! He really helped our car buying experience go without a problem. He was pleasant, personable and considerate. We love our new Accord. Thank you Leonard! More