Bryan Honda

We had been looking for a specific Honda Odyssey for 2 months and had dealt with many Honda dealerships and Sales Persons across the state. Ron was the only sales person that treated us like he was not t months and had dealt with many Honda dealerships and Sales Persons across the state. Ron was the only sales person that treated us like he was not trying to make a sale. He even held our 11 month old while my wife signed paperwork and I looked after our daughter. The vehicle wasn't quite ready yet when we bought it so he drove the vehicle over 2 hours to our home, arriving at 7:30 pm and commenced to wipe the bugs off of it for 20 minutes until it was spotless and then continued to answer questions in the dark and show us the details of it until we had no further questions. I have never experienced customer service like that in my life. We will definitely recommend him to anyone needing a new vehicle. His personal values clearly show in his work and Honda should be very proud to have him. It was the best car buying experience we have ever had. Thanks, Eric Pitts-Greensboro, NC More

It’s hard to find an honest car salesman these days, but if you are looking to purchase a brand-new Honda and also looking to feel good about your purchase, I wouldn't recommend anyone else to see other tha if you are looking to purchase a brand-new Honda and also looking to feel good about your purchase, I wouldn't recommend anyone else to see other than Ron Garcia. We have worked with Ron twice within two years and have not been disappointed. He is not only a good guy to be around, he also knows his cars. I usually would not trust a car salesman, but Ron Garcia makes car buying a great experience and you feel like he “has your back”. He works with you to make you feel comfortable with how much you want to spend. He actually considers you in the purchase which can be rare these days. When I’m in the market to purchase a car, because of Ron, I’ll definitely go back to Bryan Honda of Fayetteville and see Ron again. More

We had a great luck purchasing a car from Bryan Honda. Our sales rep. was very friendly and willing to work with us. He helped us get the sales price of the vehicle we wanted lowered and then worked on i Our sales rep. was very friendly and willing to work with us. He helped us get the sales price of the vehicle we wanted lowered and then worked on increasing the price on the vehicle we were trading in. We feel we received great service and a good price on the truck we purchased. We would recommend Bryon Honda and Ron Garcia to anyone looking for an enjoyable purchasing experience. More

This was my third visit to Bryan Honda since I settled in Fayetteville back in 2009, where I had previously purchased two brand new Honda Civic Hybrid. Andy had assisted me in the past with my second Civic; Fayetteville back in 2009, where I had previously purchased two brand new Honda Civic Hybrid. Andy had assisted me in the past with my second Civic; ironically enough, he called me last week to ask me about my experience with the car, and invite me to a special event at the dealership. I then expressed my desire to purchase a new car, and we agreed on a day for me to visit, while they still had their Labor Day sales event. I went in as agreed, where Andy was waiting for me. He allocated all afternoon and early evening to assist me, from test driving the car, to covering everything I needed to know about the car, its functions, pricing (price comparison with similar competitive cars), financing, etc.. He even went out of his way driving me back to the airport to drop-off the rental car I had picked-up the night before. I can only say that he is an excellent salesman, extremely friendly, accommodating, patient, someone I would definitely recommend and ask to assist me again in the future. More

The rate I have given is based upon the excellent experience I recently had with your dealership, and more specifically with your salesperson, Taylor Shackleford. My wife and I had been in the marke experience I recently had with your dealership, and more specifically with your salesperson, Taylor Shackleford. My wife and I had been in the market for a 2013 EX-L Odyssey and hoped to take advantage of the Honda Clearance Event. However, it soon became apparent that we had entered "the game" a little late and were having a difficult time finding the vehicle we wanted. In fact, each time the dealership we had been working with would reach out to a dealership that had what we were looking for, the dealerships who had the vehicle on their lot were reluctant to trade. My wife and I understood that it was not in the best interest of the dealerships to make the trade so we went to the Honda Dealers of the Carolinas website and began to systematically call every dealership in the state asking the question, "do you have a 2013 EX-L Odyssey on your lot?" Our hope was to make a deal directly with the dealerships that were "holding." However, each salesperson we spoke with quickly answered our question with a sometimes empathetic and sometime emphatic "NO," and that was basically the end of the conversation. But when I called Bryan Honda and spoke with Taylor Shackleford, he told me that he would try to locate one. I thought to myself, "here we go again." So I explained what we had been going through all day with the dealership we'd been working with, but Taylor told me that he felt confident that he could locate one. I tried to dissuade him, however, telling him that he probably wouldn't see much return for his efforts. After all, my wife and I were asking a pretty low price for the vehicle. He assured me, however that it was more important to him to satisfy a potential customer than it was to make a significant profit. He sounded sincere, but you know that people who sell cars have a poor public image, and I was skeptical. But if he was willing, what could it hurt. And that's when he began to talk openly with me about the car buying and car selling process; information that was both useful to me and helped me quickly feel that I could trust Taylor. By the end of the evening, we had several conversations, more than I'd had with the other salesperson that I had been dealing with all day. And Taylor had been given more helpful information than I had received from the other dealership. He made me like him, he helped me know that he knew his stuff, and that he would use all the knowledge he had to give me the best deal possible. The next morning, Taylor kept me in the loop about what was going on in his search for a 2013 EX-L Odyssey, while the other dealer seemed to fall off the face of the earth. By lunch time, I still had not heard from the other dealer and that's when I resolved to give up the search for a 2013 altogether. So, the next time Taylor called to tell me that he was still looking, I told him that I appreciated all his efforts, but they were probably futile. I told him, however, that I really liked and trusted him and that I appreciated all his efforts and if I could afford it, I'd buy a 2014 from him today. He told me how much he appreciated the compliment and that he would do whatever he could to sell me a 2014 as near to the price we had asked for on the 2013. And he did! This young man takes pride in what he does... not to make a sale, but to make an impact on his community. He truly believes that he can make a difference in the lives of those around him as a car salesman by being fair, honest and by giving friendly customer service that is far and away better than any service I've ever received from anyone else in all my car-buying life. He believes he can make a positive impact on his community by selling cars, and now I believe it too. He is determined to carry on a car-selling legacy that will no doubt change the perception that many people have of car sellers. For me, he has turned a frustrating situation into a really great experience. I intend to tell others who are in the market for a new vehicle about my positive experience at Bryan Honda, and more specifically about Taylor. Thanks for all your help! More

Excellent customer service experience. I never felt the pressure that comes along with buying a new car. Ron walked me through all of the features the Pilot had to offer and gave me his best price upfront. pressure that comes along with buying a new car. Ron walked me through all of the features the Pilot had to offer and gave me his best price upfront. Even when he knew I was still looking at other vehicles he did not slam them but encouraged me to look. I guess he knew what the outcome would be. There is not another SUV Out there that compares with the Pilot. I also did not meet another salesman that compared with Ron. Bryan Honda is a fantastic dealership with a great staff! More

Ended up at Bryan Honda (roughly 75 miles from our home) with my 18 y.o. daughter, after weeks of visiting dealers closer to home, trying to find her a used Civic in our target year/price range. Leonard M a with my 18 y.o. daughter, after weeks of visiting dealers closer to home, trying to find her a used Civic in our target year/price range. Leonard M assisted us with the process; we looked at a Civic that was posted on website but not yet serviced for sale. Nonetheless, Leonard arranged for us to test drive, and it turned out to be exactly what we were looking for. After a very short, no-nonsense, no-xx negotiation, we had our car for a very fair price. To top it all off, a couple of days later Leonard met us halfway between the dealer and our home to deliver the vehicle. Could not have been any more pleased with his conduct and service throughout the process; treated me and my daughter in a genuinely personable and respectful manner. Would readily return (and refer others) to Bryan Honda. More

Bryan Honda and Ron Garcia exceeded my expectations. They offered a great price on a new Honda Pilot and gave exceptional customer service. I live 2 hours away, and yet I will be sure to make Bryan Hon They offered a great price on a new Honda Pilot and gave exceptional customer service. I live 2 hours away, and yet I will be sure to make Bryan Honda and Ron Garcia my first stop when I purchase my next vehicle. More