Bryan Subaru

Subaru service visit Routine 6,000 check/oil change - in/out quickly; great customer service; love free car wash. On time with appointment....checked all systems and provi Routine 6,000 check/oil change - in/out quickly; great customer service; love free car wash. On time with appointment....checked all systems and provided good advice on problems More

Friendly and Fast Trey was very helpful and friendly. And he fit me into the service schedule which I appreciated very much. He made recommendations and even called to Trey was very helpful and friendly. And he fit me into the service schedule which I appreciated very much. He made recommendations and even called to check on how my car was operating. Thank you! More

Fould a problem and fixed quickly and did regular service I came in for a scheduled oil change (synthetic for 6000 miles) and an alignment, I came in a little early for my appointment, but was seen to right I came in for a scheduled oil change (synthetic for 6000 miles) and an alignment, I came in a little early for my appointment, but was seen to right away. During the routine inspection they found a broken boot on front right axel. They let me take a look so getting to see the issue first hand really gave me confidence that there was a legitimate issue that needed to be fixed. Ms. Erin Czaplinski was extremely helpful in giving the options on the repair and what her recommendation was. She was friendly and helpful even suggesting I might want to look at their website for any service deals, which there just so happened to be a deal on the alignment which I was able to take advantage off. Due to the repair I was there quite a while and having free coffee/drinks and snacks was very nice. Being able to have an issue I was unaware of noticed and replaced when I was only scheduled for a oil change (I added the alignment at the last minute) was a real plus. Everything was perfect and if I had one issue it would be that the free Wi-Fi didn't seem to work, I didn't bring it to anyone's attention, but had I done so, I have complete confidence that the issue would have been fixed quickly. More

Always a pleasure. It is always a pleasure to work with the wonderful people at Bryan Subaru. Everyone is so attentive and eager to make their customers happy. We bought It is always a pleasure to work with the wonderful people at Bryan Subaru. Everyone is so attentive and eager to make their customers happy. We bought a Subaru Outback from Rex and are very happy with our purchase. Thank you! More

Bryan Subaru Service is awesome! Trey is amazing. These guys are really terrific. Incredible customer service. Highly recommended. They really know how to take care of their customers Trey is amazing. These guys are really terrific. Incredible customer service. Highly recommended. They really know how to take care of their customers. I am very impressed with Trey and Subaru's service dept. More

Very good service I was helped out by the wonderful and lovely Miss Joyce. She assured I not only got the service I needed but had a shuttle to get me to and from work. I was helped out by the wonderful and lovely Miss Joyce. She assured I not only got the service I needed but had a shuttle to get me to and from work. Overall satisfied by the fine work of Miss Joyce. More

The Oddest Car Purchasing Experience Ever! The dealership, sales professional we dealt with as well as the management team across all departments provided the most unique (my husband calls it " The dealership, sales professional we dealt with as well as the management team across all departments provided the most unique (my husband calls it "the weirdest"),best experience we have ever had when purchasing a vehicle. They were professional, applied no pressure or strong arm tactics, gave us a fair deal (and I researched the H*** out of it before signing), respected our time constraints and when it came time to place the order, we were in and out in under a half hour. I doubt we would ever purchase another vehicle other than Subaru and to be honest, its heavily weighted on the experience with the staff at the Bryan Subaru dealership. Even when there was a slight problem, they dealt with it immediately. The indicator of a quality organization isn't in being perfect; there is no such thing. It's the mark of how they handle the unexpected issues which always arise in life. That's the mark of quality and this team is the highest quality we have ever had the occasion to work with when purchasing a car. We could rave on about them all day. It was THAT great of an experience! (and love, love, LOVE our Outback) More

Informative, timely and helpful 30,000 mile check up. I signed up for the visit online. Everyone was very friendly and helpful. I could not afford to do all that was suggested but I 30,000 mile check up. I signed up for the visit online. Everyone was very friendly and helpful. I could not afford to do all that was suggested but I was given options to most important to what could wait until next time. It was all completed in a reasonable amount of time. More

In and Out Quick and Painless The staff was VERY professional and polite, from the lady that made my appointment to the guy that run my outlander through the carwash, ty, the time The staff was VERY professional and polite, from the lady that made my appointment to the guy that run my outlander through the carwash, ty, the time allotted to do the work was spot on, so thanks a lot, Eddie Kling "Go Saints" More