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Bryan Subaru

Metairie , LA

4.8
2,372 Reviews
At Bryan Subaru, we relentlessly aspire to claim the top spot as the ultimate car haven for Metairie, LA drivers! We conquer this mission by offering an extensive array of exhilarating new and used cars, seamless financing options, and unparalleled auto repairs and service. Naturally, it's our fabled customer care that shall magnetize you back to our embrace, year after glorious year!
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8305 Airline Dr

Metairie , LA

70003

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Showing 2,372 reviews

May 16, 2018

Always quality service and friendly experience. I went in under the impression that I was going to be spending way more money than I intentionally planned before I got to the dealership. Mr. Remi al More

by NOELLDOMINICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remi DeMatteo
May 18, 2018 -

Bryan Subaru responded

Thank you for your great review! We're glad to have Remi on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 14, 2018

had an oilchange done -- wasdone very expeditiously My service was done in a timely fashion.. It is first rate. What is confusing that the service people customers are dealing with seem to be changing More

by GUENTERJBISCHOF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They keep changing, I do not recognize any ofr these names
May 18, 2018 -

Bryan Subaru responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 12, 2018

in and out fast had a recall the service department was very prompt in fixing the recall issue i also had my tire rotated i was out in no time with a washed suv More

by TLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey
May 14, 2018 -

Bryan Subaru responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Bryan Subaru. If there is anything more that we can do, please come back and see us again. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 11, 2018

Forester Always done right and on time. Vehicle is always washed prior to me picking it up. Vehicle is always washed prior to me picking it up. Friendly and co More

by JBERNIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remy he is excellent to work with. It’s just a shame I had to go elsewhere last year to purchase my wife’s car. Couldn’t work the deal.
May 14, 2018 -

Bryan Subaru responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and friendly service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 09, 2018

Starting Issue Had a problem with car sometimes not starting when turning the key. After running diagnosis test it was determined that my battery was weak. Recommend More

by KKFLETCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remi
May 14, 2018 -

Bryan Subaru responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 09, 2018

I was taken care of without any hesitation. I came in to find out about a recall repair. I was met before i got out of the car, was told my repairs could begin immmediately and those repairs we More

by carlton.james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know her name but she is the service advisor who always has a smile.
May 14, 2018 -

Bryan Subaru responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 09, 2018

Repair always great service and they go out their way to keep you informed of their progress concerning the problem. they are friendly. and keep you up date More

by jslj11244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin in Service repair
May 14, 2018 -

Bryan Subaru responded

Thanks for the kudos. It is gratifying to hear that you were provided with friendly and exceptional service and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 09, 2018

Amazing customer service The service at Bryan was stellar. I arrived without an appointment, yet was welcomed. My service was completed quickly. The man at the front desk was More

by YVONNIEOAKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk man. Tall and thin with dark hair.
May 14, 2018 -

Bryan Subaru responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient, friendly, and informative service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a timely manner. Give us a call if you have any further questions! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 07, 2018

Exceptional Always a pleasure to walk into this delaership -- all of the staff are extremely pleasant and knowledgeable! I recommend them to everyone I know! Al More

by KARENCURE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Bryan Subaru responded

This review was a pleasure to read! The Bryan Subaru team work hard to provide every guest with pleasant, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

May 07, 2018

Great customer service! They even ubered me to and from work when I had to leave my car. Unfortunately, they were not able to reproduce the issue I was having with rough shi More

by CCLINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names of the employees
May 14, 2018 -

Bryan Subaru responded

Thank you for your review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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