1,822 Reviews of Bryan Subaru - Service Center
I had a flat tire right before a long holiday weekend. The staff at Bryan told me to bring the car in, they provided an Uber to take me back home and worked me in to fix my tire. They did a multi-point The staff at Bryan told me to bring the car in, they provided an Uber to take me back home and worked me in to fix my tire. They did a multi-point check up and they updated me via text concerning the fix. I got my car back by 1:30, tire fixed and they even washed my car. Richard is the best. He is always kind and considerate, always addressing my concerns. If I ever need a car in the future, it will be from Bryan Subaru. More
Service was extremely slow. I waited 30 minutes to even be checked in and the oil change took an hour and a half. No one should have to wait 2 hours for an oil change. I waited 30 minutes to even be checked in and the oil change took an hour and a half. No one should have to wait 2 hours for an oil change. More
Very clean service waiting area , very nice and friendly employees , wait time was just right employees , wait time was just right More
Really helpful guidance and advice from Richard. Great service. Really great space to wait if needed. Great service. Really great space to wait if needed. More
Brian took the time to explain many things about my car. Really appreciated the time and effort. Really appreciated the time and effort. More
This being my first experience at Bryan I felt a little lost. I explained the issue I was having someone took my car and two plus hours later I had heard nothing. I finally asked as was told they had no lost. I explained the issue I was having someone took my car and two plus hours later I had heard nothing. I finally asked as was told they had no info from the mechanics. More
Service by all, was stellar, as usual. Always a good experience. Prices need some tweaking. Always a good experience. Prices need some tweaking. More
I came to Bryan Subaru for an oil change. I didn't have an appointment, but they were able fit me into their busy day. All staff I encountered were very kind and helpful. I will happily retur I didn't have an appointment, but they were able fit me into their busy day. All staff I encountered were very kind and helpful. I will happily return for any future maintenance/vehicle needs. More
Brianna went above and beyond in making sure I received excellent customer service. I came in for an oil change and an a/c issue. There was a problem in getting the a/c fixed and I had to return for additi excellent customer service. I came in for an oil change and an a/c issue. There was a problem in getting the a/c fixed and I had to return for additional work. I am very thankful that Brianna was able to successfully advocate for the additional work to be covered by Subaru and the dealership. More
Richard is great- very professional, knowledgeable and experienced. I thought buying a new set of tires at the dealership would be too expensive but Richard gave me a quote that was comparable to another experienced. I thought buying a new set of tires at the dealership would be too expensive but Richard gave me a quote that was comparable to another tire shop for better tires and added savings on the alignment. It was a good experience. More