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Bryden Ford Inc.
Durand, IL
33 Reviews
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Showing 33 reviews
November 05, 2018
Not your typical sales people This is the best experience I’ve had a dealership by far. Most places have thirsty, pushy sales people that hound you like you’re meat. The staff and This is the best experience I’ve had a dealership by far. Most places have thirsty, pushy sales people that hound you like you’re meat. The staff and sales people were down to earth and easy going. I bought my car the same day and will look to them when it’s time for another purchase. More
by Kasia419
Employees Worked With
Kiefer Petrow
Helpful August 25, 2018
Great people great service They were all very nice people. They go a long way to make sure they can help you out. I recomended these guys for sure. They were all very nice people. They go a long way to make sure they can help you out. I recomended these guys for sure. More
by Dusty
Employees Worked With
Kiefer Petrow, George GeRue
July 25, 2018
Mr Bryden is just another "USED CAR SALESMAN"; MILEAGE ISSUE I will NEVER Buy another Thing from this Arrogant xxx of a Dealer as I have purchased dozens of vehicles in my lifetime and these guys take the cake. I will NEVER Buy another Thing from this Arrogant xxx of a Dealer as I have purchased dozens of vehicles in my lifetime and these guys take the cake. After depending on Mr Bryden's sales manage, Jeff to be my eyes and ears on a King Ranch F 250 truck I could not see and he has his own wife Rene drive the car to me in Florida, it arrived with: 1) Broken AC Compressor 2) Broken Shifter that could make the truck jump into Reverse. 3) A Locked Up Rear Caliper and a Left Rear Brake lining that was Swiss Cheese 4) Bald Rear Tires 5) Diesel Puffing 6) Broken CD player All in All it cost me over $3,800.00 So the Savings of Purchasing Out of State were wiped out Plus I had the hassle of running around getting everything repaired that THIS IDIOT should have done. So basically this dealership sent the GM's wife on a trip without properly checking the safety of the vehicle and not only put her life in jeopardy but mine as well as I towed and could not figure out why the brakes were not stopping. UPDATE: I now have found out that the MILEAGE HAS BEEN ROLLED BACK 75,000 miles ON THIS VEHICLE RIGHT BEFORE Mr Bryden bought the Truck making this Truck a 200,000 MILE Truck. NO WONDER 2,000 miles Into Owning the Truck the HEAD GASKET AND BOTH HEADS FAILED OUT OF STATE ON ME AND COST ANOTHER $6,000.00. What is a FORD DEALER Doing Selling a Truck with Mileage and Other Above Issues? Because Scott Bryden is an Greedy Arrogant xxx. That's why. After politely explaining this to the owner Mr Bryden, he was so arrogant in his email that it prompted me to write this EXACT TRUTHFUL REVIEW as Mr Bryden does not seem to give a crap about anyone BUT HIMSELF. SO F OFF STEVE and I Hope You Use Your Profits Up on Medical Bills.,, xxxxxxx. Hope you go out of business. More
by sunrayfla01
Employees Worked With
Jeff Price, Scott Bryden
June 04, 2018
Excellent Customer Service! Although I did not purchase a vehicle I must say that Bryden Ford has that small town hospitality. Kiefer is very knowledgeable on the vehicles and is Although I did not purchase a vehicle I must say that Bryden Ford has that small town hospitality. Kiefer is very knowledgeable on the vehicles and is very kind and understanding. All in all excellent experience. More
by Punky315
Employees Worked With
Kiefer Petrow
June 02, 2018
Worth the drive We drove from Madison wi area to purchase the truck walked in test drove it. And hung out with the two gentlemen inside kiefer, and George until or ba We drove from Madison wi area to purchase the truck walked in test drove it. And hung out with the two gentlemen inside kiefer, and George until or bank got back to us. They told us a lot about dealerships and the funny stories they have of people purchasing vechiles. They are a small town dealership there for the customer no pressure buying just sit back and talk while you decide what car you want. More
by Michaelholmes
Employees Worked With
Kiefer Petrow, George GeRue
April 17, 2018
Used Ford Good experience all around. Very pleasant people. Length of time to finish the transaction was shorter than expected which was appreciated. Looking fo Good experience all around. Very pleasant people. Length of time to finish the transaction was shorter than expected which was appreciated. Looking forward to my new (used) car. More
by Craigb60
Employees Worked With
George GeRue
April 16, 2018
It was a great experience. I found a Truck I wanted at another dealership, (F350 Quad Cab, Lariat, +Diesel 2017 New+ Ruby Red) Darrell said they could get me that Truck, for th I found a Truck I wanted at another dealership, (F350 Quad Cab, Lariat, +Diesel 2017 New+ Ruby Red) Darrell said they could get me that Truck, for that price. Well we made the deal and I could not be happier, and Thanks to all , Darrell,Robert,George,Kiefer,+ Scott. More
by Gary Williams
Employees Worked With
Robert Drake, Darrell Frear, Kiefer Petrow, Scott Bryden, George GeRue
April 12, 2018
Bought a used car, had some issues and they resolved them They negotiated with me a fair price on a used car, I paid cash. Once I drove the car off the lot I discovered an issue. I was able to take the car ba They negotiated with me a fair price on a used car, I paid cash. Once I drove the car off the lot I discovered an issue. I was able to take the car back and they fixed the problem. More
by JazzyJ
Employees Worked With
Kiefer Petrow
April 05, 2018
Bryden Ford and everyone there was great to work with! These guys were top notch..small town dealership that truly cares about each potential customer that walks through their doors. They offered me a grea These guys were top notch..small town dealership that truly cares about each potential customer that walks through their doors. They offered me a great price on my 2015 F250 on a trade and I ended up buying a 2018 F250 from them! Not to mention the new truck was close to 200 miles away, working on a deal and not having the truck present was nerve racking..I went to about 6 other dealerships in a month window and none of the other dealerships did what these guys did. What a wonderful experience dealing with this Ford store. Thank you to all that helped me get what I wanted. You guys Rock!! #BrydenFord #Durand More
by Brhymes
Employees Worked With
Robert Drake, Darrell Frear, Scott Bryden
April 04, 2018
The car of my dreams!!! I was finally able to afford the car of my dreams and Kiefer Petrow and Scott Bryden made it happen, they found the color and more opps then I even th I was finally able to afford the car of my dreams and Kiefer Petrow and Scott Bryden made it happen, they found the color and more opps then I even thought about. I love my car and once I learn that I can't double clutch in her it will be all much fun... I will be taking her to Alabama soon.. I have known Jeff Price and Scott for many years. Great guys..Thank you for my Scarlett,I love her very much... More
by Delores Carrell
Employees Worked With
Kiefer Petrow, Scott Bryden
