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Bud Brown Volkswagen

Olathe, KS

4.6
2,413 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,413 reviews

June 01, 2025

I had a very good experience with the service department. I will keep coming back. More

by Snicole72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
May 28, 2025

Got me in quickly and was very knowledgeable and professional! Kept me updated during oil change with pictures More

by Kalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 29, 2025 -

Bud Brown Volkswagen responded

Kalina, we're delighted to hear that our team at Bud Brown Volkswagen provided you with a quick and professional service. Thanks for sharing your experience!

May 27, 2025

They were fast and efficient. Everyone we dealt with was helpful and friendly. It was a very positive experience. More

by VW guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
May 27, 2025 -

VW guy responded

We recently ordered a key fob and had it programmed. All of your employees were great. Keep up the good work and thank you for a good experience.

May 27, 2025 -

VW guy responded

We recently ordered a key fob and had it programmed. All of your employees we dealt with were great. Keep up the good work. Thank you for a good experience.

May 27, 2025 -

Bud Brown Volkswagen responded

Thank you for sharing your positive experience with us at Bud Brown Volkswagen! We're delighted to hear that our team was fast, efficient, and friendly. We appreciate your support and look forward to serving you again in the future!

May 23, 2025

My car salesman, Cody James, was very professional and took the time to make sure I found the best car for what I needed. Steve Hill has always provided great service on my former vehicle and I chose thi More

by HUMMELLDANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams, Cody James
May 23, 2025 -

Bud Brown Volkswagen responded

Thank you for sharing your positive experience with Cody and the team at Bud Brown Volkswagen! We're delighted to hear that our service and pricing met your expectations. Your recommendation means a lot to us, and we're grateful for your trust in our dealership. Safe travels!

April 30, 2025

Steve is Fantastic! I have a 2018 VW convertible Beetle which I drive back and forth to California twice a year. I trust him completely with any recommendations he may m More

by Rebecca Brutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 01, 2025 -

Bud Brown Volkswagen responded

Rebecca, we're delighted to hear that Steve has been such a great help with your VW Beetle at Bud Brown Volkswagen! It's wonderful knowing you feel confident and well taken care of by our team. Safe travels on all your journeys!

April 21, 2025

The Service Dept is exceptional. The technician identified an additional problem, and had the Service Writer contact me to explain. The workmanship is exceptional, Service Writer pro More

by twosummerslb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Apr 22, 2025 -

Bud Brown Volkswagen responded

Thank you for sharing your positive experience with our Service Department at Bud Brown Volkswagen! We're glad to hear that the team provided exceptional service and clear communication. We appreciate your support and look forward to assisting you in the future!

April 01, 2025

Bud Brown is really great. Service is great for oil changes and Trucker is amazing in sales. More

by Jsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Apr 02, 2025 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a five-star review! We are happy to hear that Trucker and our team have provided excellent service.

February 19, 2025

Very good at setting up service for my VW. The service crew is always polite with Steve keeping us informed of any issues with the car. They always ask when I would like to pick up the car. Ma More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 20, 2025 -

Bud Brown Volkswagen responded

We're delighted to hear that our service team at Bud Brown Volkswagen has been taking great care of your VW! It's wonderful to know Steve and the crew are keeping you informed and accommodating your schedule. Thank you for the kind words, we'll keep up the good work!

December 20, 2024

Very rude and un coperative staff, They doest listen or tried to even understand what you need. More

by Lodhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Adams
Dec 20, 2024 -

Bud Brown Volkswagen responded

Lodhi - I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Kelly Adams - Service Manager - (913) 393-8140

December 08, 2024

I had the pleasure of working with Jason during my recent car purchase, and I cannot recommend him highly enough. From the moment I walked into the dealership, Jason demonstrated exceptional professionalism, More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Dec 09, 2024 -

Bud Brown Volkswagen responded

Lisa, we're delighted to hear that Jason provided such a positive experience during your car purchase at Bud Brown Volkswagen. Thank you for sharing these kind words and recommending him so highly! Enjoy your new ride!

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