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Bud Brown Volkswagen

Olathe, KS

4.8
2,393 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,393 reviews

June 16, 2020

Overall good experience. However, the car exterior was filthy even after setting appointment to see it. Had to pay to have the A/C Charged. Windshield was badly scratched but wasn’t noticed until it was More

by CB
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Jun 17, 2020 -

Bud Brown Volkswagen responded

I'm glad to hear that our team took care of you, however, I am sorry to see that you are not 100% satisfied. We want to keep our customers happy and I will be sure to address your concerns with the right people. Thank you for your business, Pete Egeland - New Car Manager - (913) 393-8111

June 16, 2020

The dealership was fine but they were out of 7tires i had pirchased previously which were Continentials. I took a tire of lesser quality because the tire was the only one in stock. I live 2 hours away and ch More

by wilddotter2004
Recommend Dealer
Yes
Employees Worked With
Roger ???????, Tom Mabe
Jun 17, 2020 -

Bud Brown Volkswagen responded

I'm so sorry that we did not have these tires in stock. We want to keep our customers happy and I will be sure to address this feedback with my team. If there is anything that you would like to discuss further, please don't hesitate to call. Thank you for your business, Kelly Adams - Service Manager - (913) 393-8140

June 15, 2020

Great Buying Experience I just purchased my second VW Tiguan from Melissa McConnell at Bud Brown VW. I came back because I enjoyed working with Missy the first time. She is s More

by Happy Honda driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Jun 15, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are so grateful that we got the opportunity to work with you here at Bud Brown Volkswagen, and we will certainly let Missy know that you appreciate her help. Enjoy your Volkswagen Tiguan!

June 15, 2020

Everyone was awesome! They went above and beyond to get the vehicle I wanted. Thank you to everyone. I will tell everyone I know to use them More

by MOUNTNMAN325
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Jun 15, 2020 -

Bud Brown Volkswagen responded

For you to say that our team went "above and beyond" makes our day! Thank you so much for your business and for recommending Bud Brown Volkswagen. We wish you safe driving in your new vehicle!

June 15, 2020

Steve was helpful and took the time to make sure I understood the service I was receiving. He was true to his word and I appreciated the care and concern. More

by CLBL502
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jun 15, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are glad Steve provided the helpful service we pride ourselves on at Bud Brown Volkswagen. We will be sure to share your kind words with him!

June 15, 2020

Always prompt and courteous service & friendly staff. Our family has 3 VW's. Like Saturday service due to my busy schedule and only live 2 miles from Molle but would never recommend them. More

by SBC11069
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jun 15, 2020 -

Bud Brown Volkswagen responded

It means a lot that you can trust the Bud Brown Volkswagen team for prompt and friendly service! Thank you so much for making the trip out to see us and for trusting us with all of your family's vehicles. We are grateful for your continued support!

June 12, 2020

Great selection of used cars. Polite staff and great prices on used vehicles as well as being certified. My daughter is beyond happy and excited! More

by KAELYN.HANNA13
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Jun 15, 2020 -

Bud Brown Volkswagen responded

Hi Kaelyn, thanks for reviewing Bud Brown Volkswagen! We're glad to hear that our team was so accommodating during your visit!

June 10, 2020

This is the second time in the last 5-6 years that we’ve bought a vehicle from this dealership. Both times the experience was very positive. Max Harrell was the sales specialist who assisted me this time ar More

by GEORGE.KOJAREV
Recommend Dealer
Yes
Employees Worked With
Julianne Loveless, Max Harrell
Jun 10, 2020 -

Bud Brown Volkswagen responded

George - Thank you so much for your repeat business! We are thrilled to hear that you've had two positive car-buying experiences working with our team and really love to see these kind words about Max. All of us at Bud Brown Volkswagen are grateful to have you as a customer and wish you happy driving in your new vehicle.

June 09, 2020

Jason Wattree, our salesman, was awesome! He was very knowledgeable, kind, honest and had patience for days. He even stayed after hours so he could show us how to use some of the car’s features. I would More

by CARDIAC.RN77
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Jun 10, 2020 -

Bud Brown Volkswagen responded

Thank you for such a fantastic review! We are so happy to hear that Jason and Jerry made your recent purchase such a success and made sure you were completely satisfied with your new SUV. All of us at Bud Brown Volkswagen are grateful for your business and hope that you absolutely love your new vehicle.

June 08, 2020

It was easy to get an appointment. I had to request a reschedule at the last minute and they were flexible for me. It was handy to drop off our car the evening before. I really like the washing job they More

by TBLANKENSHIP18
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jun 08, 2020 -

Bud Brown Volkswagen responded

Thank you for the five stars! It was our pleasure to service your vehicle here at Bud Brown Volkswagen, and we look forward to your next visit!

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