Bud Brown Volkswagen
Olathe, KS
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Overall good experience. However, the car exterior was filthy even after setting appointment to see it. Had to pay to have the A/C Charged. Windshield was badly scratched but wasn’t noticed until it was filthy even after setting appointment to see it. Had to pay to have the A/C Charged. Windshield was badly scratched but wasn’t noticed until it was cleaned for delivery. Jason and Pete are the guys to go to though. Great people. More
The dealership was fine but they were out of 7tires i had pirchased previously which were Continentials. I took a tire of lesser quality because the tire was the only one in stock. I live 2 hours away and ch pirchased previously which were Continentials. I took a tire of lesser quality because the tire was the only one in stock. I live 2 hours away and choose BBV to service my car but needed tires in 6 or 7 thousand miles and so bc of the coronavirus i took the lesser quality tire. More
Great Buying Experience I just purchased my second VW Tiguan from Melissa McConnell at Bud Brown VW. I came back because I enjoyed working with Missy the first time. She is s I just purchased my second VW Tiguan from Melissa McConnell at Bud Brown VW. I came back because I enjoyed working with Missy the first time. She is straight forward, not pushy, and very professional. She is knowledgeable and has a great sense of humor. You’ll be taken care of if you buy a car from Missy! More
Everyone was awesome! They went above and beyond to get the vehicle I wanted. Thank you to everyone. I will tell everyone I know to use them the vehicle I wanted. Thank you to everyone. I will tell everyone I know to use them More
Steve was helpful and took the time to make sure I understood the service I was receiving. He was true to his word and I appreciated the care and concern. understood the service I was receiving. He was true to his word and I appreciated the care and concern. More
Always prompt and courteous service & friendly staff. Our family has 3 VW's. Like Saturday service due to my busy schedule and only live 2 miles from Molle but would never recommend them. family has 3 VW's. Like Saturday service due to my busy schedule and only live 2 miles from Molle but would never recommend them. More
Great selection of used cars. Polite staff and great prices on used vehicles as well as being certified. My daughter is beyond happy and excited! prices on used vehicles as well as being certified. My daughter is beyond happy and excited! More
This is the second time in the last 5-6 years that we’ve bought a vehicle from this dealership. Both times the experience was very positive. Max Harrell was the sales specialist who assisted me this time ar bought a vehicle from this dealership. Both times the experience was very positive. Max Harrell was the sales specialist who assisted me this time around and I only have great things to say about him. No-nonsense approach, knowledge, courtesy and professionalism. Thank you Max! More
Jason Wattree, our salesman, was awesome! He was very knowledgeable, kind, honest and had patience for days. He even stayed after hours so he could show us how to use some of the car’s features. I would knowledgeable, kind, honest and had patience for days. He even stayed after hours so he could show us how to use some of the car’s features. I would absolutely recommend buying a car from Jason. Also, Jerry was as equally amazing to work with and was also very patient. My new SUV had a couple of minor issues (scratched leather and chipped body paint) that needed addressed considering it is a 2021 vehicle and Jason was on top of getting things set up. This VW sales department is top notch! Thank you Jason and Jerry! More
It was easy to get an appointment. I had to request a reschedule at the last minute and they were flexible for me. It was handy to drop off our car the evening before. I really like the washing job they reschedule at the last minute and they were flexible for me. It was handy to drop off our car the evening before. I really like the washing job they did! More