Bud Brown Volkswagen

This is a very good dealership they follow up with their customers a very satisfied customer. Bought a certified preowned vehicle the whole process was quick and faster. customers a very satisfied customer. Bought a certified preowned vehicle the whole process was quick and faster. More

Easy to work with. Every associate that helped me made sure that I was in a comfortable position, and I was always given the information I needed. I would recommend this dealership and Jason Wattree to an sure that I was in a comfortable position, and I was always given the information I needed. I would recommend this dealership and Jason Wattree to anyone that might be looking for their next car. More

They have a great selection to choose from. Mike was very helpful in helping me narrow down the options based on my parameters and I purchased the first and only car I drove. Financing was easy and ever very helpful in helping me narrow down the options based on my parameters and I purchased the first and only car I drove. Financing was easy and everyone was helpful and nice. More

A pleasure to deal with everyone in the service department. They were responsive and all took the time to explain the situation and repairs thoroughly. My go-to dealer for VW service. department. They were responsive and all took the time to explain the situation and repairs thoroughly. My go-to dealer for VW service. More

Service writer Steve is superb. Prompt, accurate, detailed. He has the needs of his customers uppermost in his mind. I always ask for him when I get service at Bud Brown. I like the personal relati detailed. He has the needs of his customers uppermost in his mind. I always ask for him when I get service at Bud Brown. I like the personal relationship. More

Very friendly. Great customer service. No hassle buying. Highly recommend the sales & service team. The follow up calls after completed sale is an added plus. Highly recommend the sales & service team. The follow up calls after completed sale is an added plus. More

Seamless Car Buying Experience! So many times I have gone to car dealerships and I know more about the vehicles than the salesman does just by doing simple research. Chris was differ So many times I have gone to car dealerships and I know more about the vehicles than the salesman does just by doing simple research. Chris was different; he knew everything I could possibly want to know about the car we were interested in. That, along with his friendly personality, made the experience seamless and exceptionally better than any other car we have ever purchased. Everyone else we dealt with was very friendly and courteous as well. Will for sure come back for our next car purchase! More

Great customer service! We did not feel pressured to purchase and they were able to find a car that suited my picky husbands needs! Even though it was getting late and they were closing up they did not purchase and they were able to find a car that suited my picky husbands needs! Even though it was getting late and they were closing up they did not rush us thru the process! More

I don’t get the sense that they are customer centric. We had a check engine light on and I was the lid the reason it was on due to the oil cap not being on tight. That was not the case and then I was charg had a check engine light on and I was the lid the reason it was on due to the oil cap not being on tight. That was not the case and then I was charged extra. That may or may not have been warranted but the delivery and tone was horrible. More

Had a great experience at Bud Brown. Max took care of us and was a pleasure to work with. Took the time to explain everything to us and was able to get us in the car we wanted and at a price within our budg and was a pleasure to work with. Took the time to explain everything to us and was able to get us in the car we wanted and at a price within our budget. More