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Bud Brown Volkswagen

Olathe, KS

4.8
2,393 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,393 reviews

April 27, 2020

Bud Brown does great job in both sales and service. The staff is very pleasant, accommodating and efficient. I have relied on them for many years to help me with my vehicles. More

by CRISEN19
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Steve Hill, Kelly Adams
Apr 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen. We're so grateful to have earned your business and look forward to seeing you in the future!

April 26, 2020

It’s always a pleasure to work with Steve at VW; his expertise always makes me knowledgeable in what my VW Jetta needs or doesn’t need. It’s worth paying a little more at the dealership to know I’m in g More

by S Cuevas
Recommend Dealer
Yes
Employees Worked With
Cashier is always cheerful and helpful. , Steve Hill
Apr 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen. We're so glad to hear that Steve consistently takes care of you, and your Volkswagen Jetta!

April 26, 2020

quick and easy Scheduled a 15,000 mile service. due to current circumstances not necessary for an appointment .I was in.and out in less than an hour. More

by Pers99sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Apr 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to share your experience with us at Bud Brown Volkswagen! We're glad we could assist you so quickly and we look forward to seeing you back for your next service visit. Safe driving!

April 24, 2020

I was quite impressed with the smoothness of the sale. And, I loved the fact that the vehicle was ready to test drive. Thanks to Chris and the staff! More

by PETE30
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Chris Matheny
Apr 27, 2020 -

Bud Brown Volkswagen responded

Hi Pete - It was our pleasure to assist you! Thank you for taking time to post about your experience and support us with a five-star review. Safe driving in your new vehicle!

April 24, 2020

Great experience, they went out of their way to get me the exact car that I wanted. The process was very smooth and I was happy to take advantage of the great financing that is happening now. More

by mmssk777
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Apr 27, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review. We're thrilled to hear that our team helped you find what you were looking for!

April 23, 2020

This dealership is wayyyy better then the one in lees summit. They really worked with me and help me get a car that I wanted and they were only interested in getting me a car that I wanted. Although I do More

by SHIPMAN.LYNSIE3
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Apr 24, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-stars! It was a pleasure helping you find the perfect car for you and we're honored to have earned your business. We hope to see you back at Bud Brown Volkswagen down the road!

April 22, 2020

Max was great but unfortunately there were major computer issues that delayed the process. I do understand stuff happens.. Everyone we’ve talked to thinks this was a great deal and so do I. More

by AFENNESY
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell, Jerry Arns
Apr 22, 2020 -

Bud Brown Volkswagen responded

Thank you for the review and the feedback. We are happy to hear that Max and our team got you a deal here at Bud Brown Volkswagen, and we hope to see you again sometime!

April 22, 2020

I have been impressed with the dealership on both management, sales, and service. The service I needed on this visit was completed quickly and the service advisor was very professional . More

by MICHAELKNOP
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Apr 22, 2020 -

Bud Brown Volkswagen responded

Hi Michael - It's wonderful to hear that you've had positive experiences with both our sales and service teams! Thank you so much for your support.

April 22, 2020

Service Consultant was very rude, He made me feel like I was an idiot while I was trying to explaining the problems with my car. More

by JUDYHERIFORD
Recommend Dealer
No
Employees Worked With
Tom Mabe
April 22, 2020

I received a polite, friendly greeting, quick service and timely notification when service was complete. And the payment checkout was also very efficient. Very nice visit. More

by TJG
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Apr 22, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review your five-star experience at Bud Brown Volkswagen! It was a pleasure to have your business!

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