Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,393 reviews
These guys are courteous and welcoming, but most of all knowledgeable and honest. They’ve never tried to sell me unneeded services. Normas was super friendly and patient with me! knowledgeable and honest. They’ve never tried to sell me unneeded services. Normas was super friendly and patient with me! More
On of the fastest and best dealerships experience I ever. Everyone was supper nice and honest. I will highly recommend this Bud Brown VE to all my friends. Dealership was clean and have a nice waiting room. Everyone was supper nice and honest. I will highly recommend this Bud Brown VE to all my friends. Dealership was clean and have a nice waiting room. More
Great experience with Max on our Tiguan. Love the VW Credit program currently in place. Don’t have much else to say at this point. Credit program currently in place. Don’t have much else to say at this point. More
They were very professional. They were very outgoing and went above and beyond mine and my husband's expectations. I would definitely recommend this dealership. went above and beyond mine and my husband's expectations. I would definitely recommend this dealership. More
Work was done on time as promised. I was informed of the repairs done. I was able to discuss the issues with little contact with the service advisor. repairs done. I was able to discuss the issues with little contact with the service advisor. More
Steve is great and I would love to come back for any other service besides oil changes. however I’ll be going elsewhere from now on for oil changes. Was sometimes able to use coupon but now that I’m not other service besides oil changes. however I’ll be going elsewhere from now on for oil changes. Was sometimes able to use coupon but now that I’m not I can’t justify it anymore. Thanks. More
Great experience, friendly and knowledgable staff. A+ Comfortable, laid back and appreciable buying experience. Staff was very easy to work with and very attentive to customer needs. Good job and thank yo Comfortable, laid back and appreciable buying experience. Staff was very easy to work with and very attentive to customer needs. Good job and thank you! More
Missy was awesome to work with! She knows what she's talking about and got me in my dream car for the monthly payment I wanted. talking about and got me in my dream car for the monthly payment I wanted. More
I took my car in for an oil change, My car has an oil leak which I mentioned to the service guy. I asked if someone could take a look at it while my car was there but I was told I would have to make an a leak which I mentioned to the service guy. I asked if someone could take a look at it while my car was there but I was told I would have to make an appointment to bring it back for that. No problem. My oil was changed quickly then I was told I needed tires, brakes and a new battery. But they didn't see any oil leak even though I had mentioned it but they had no problem quickly finding other things I need. The brakes, yes they need to be done. I've had no issues with my battery and my tires are fairly new. They said they were the wrong size. I'm not to impressed with your customer service department at this time even though I'm a fairly new customer. More