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Bud Brown Volkswagen

Olathe, KS

4.8
2,393 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,393 reviews

April 16, 2020

Got in and out very quick. Replaced two light bulbs. Wasn’t sure what the problem would be and they determined the issue very quickly. More

by CGOLDSBERRY4
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Apr 16, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are happy to hear that our team provided the quick and efficient service we pride ourselves on at Bud Brown Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!

April 16, 2020

These guys are courteous and welcoming, but most of all knowledgeable and honest. They’ve never tried to sell me unneeded services. Normas was super friendly and patient with me! More

by hernandez84.g
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Apr 17, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave Bud Brown Volkswagen a review! We are so happy to hear that our team treated you right!

April 14, 2020

On of the fastest and best dealerships experience I ever. Everyone was supper nice and honest. I will highly recommend this Bud Brown VE to all my friends. Dealership was clean and have a nice waiting room. More

by SerzhS
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Apr 14, 2020 -

Bud Brown Volkswagen responded

What a fantastic review! Your kind words mean so much to us and we truly appreciate you recommending our dealership to your friends. Thank you for trusting us with your business.

April 10, 2020

Great experience with Max on our Tiguan. Love the VW Credit program currently in place. Don’t have much else to say at this point. More

by MECKARD53
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Apr 10, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a five-star review! It's wonderful to hear that Max helped you find the perfect Volkswagen Tiguan. On behalf of the Bud Brown Volkswagen team, we wish you safe travels!

April 08, 2020

They were very professional. They were very outgoing and went above and beyond mine and my husband's expectations. I would definitely recommend this dealership. More

by EVELYNA787
Recommend Dealer
Yes
Employees Worked With
N/a, Jerry Arns, Chris Matheny
Apr 08, 2020 -

Bud Brown Volkswagen responded

Thank you so much, Evelyn! We really appreciate you and your husband trusting us with this purchase and are so glad that you're satisfied customers. The team at Bud Brown Volkswagen wishes you many safe miles in your new vehicle.

April 08, 2020

Work was done on time as promised. I was informed of the repairs done. I was able to discuss the issues with little contact with the service advisor. More

by Stephen Stubbs
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Apr 08, 2020 -

Bud Brown Volkswagen responded

Thank you for coming to Bud Brown Volkswagen for your repairs, Stephen! We are so glad to know that you're a satisfied customer. Safe driving.

April 06, 2020

Steve is great and I would love to come back for any other service besides oil changes. however I’ll be going elsewhere from now on for oil changes. Was sometimes able to use coupon but now that I’m not More

by MATT.SIDAROUS
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Apr 07, 2020 -

Bud Brown Volkswagen responded

Matt - thank you for taking the time to review Bud Brown Volkswagen and give a shout out to Steve. Looking through your history, it looks like you have been consistently using a $10.00 off coupon that was emailed to you, so I'm not sure which coupon we could not use this last time. Please give me a call directly at 913-393-8140 so I can try to sort this out for you! Thank you, Kelly Adams- Service manager

April 04, 2020

Great experience, friendly and knowledgable staff. A+ Comfortable, laid back and appreciable buying experience. Staff was very easy to work with and very attentive to customer needs. Good job and thank yo More

by PropitiousME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in finance, Jerry Arns, Chris Matheny
Apr 06, 2020 -

Bud Brown Volkswagen responded

We are so grateful for your feedback. All of us at Bud Brown Volkswagen strive to take excellent care of our guests and it is wonderful to know that our team hit the mark. Enjoy your new vehicle!

April 03, 2020

Missy was awesome to work with! She knows what she's talking about and got me in my dream car for the monthly payment I wanted. More

by NICOLE.IOERGER
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns
Apr 06, 2020 -

Bud Brown Volkswagen responded

Hi Nicole, thank you so much for taking the time to leave Bud Brown Volkswagen a review! We're so glad to hear that you are on the road in your dream car. Safe travels!

April 02, 2020

I took my car in for an oil change, My car has an oil leak which I mentioned to the service guy. I asked if someone could take a look at it while my car was there but I was told I would have to make an a More

by thethreemartinis
Recommend Dealer
No
Employees Worked With
Tom Mabe
May 05, 2020 -

Bud Brown Volkswagen responded

I can assure you that our team makes suggestions to our customers based on what is best for them and their vehicles, but I do understand your concern. I would really like to speak with you about your visit directly so I can help, but without your name I won't be able to find your contact information. Please give me a call when you have a moment. Thank you, Kelly Adams - Service Manager - (913) 393-8140

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