Back

Bud Brown Volkswagen

Olathe, KS

4.8
2,393 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,393 reviews

April 01, 2020

I had an excellent interaction with Missy in your sales department. She was very accommodating and helped get everything squared away on the 2020 Jetta GLI that I was looking for. Jesse did a great job whe More

by J.BIGLER84
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Pete Egeland, Missy McConnell, Jesse Tinker
Apr 01, 2020 -

Bud Brown Volkswagen responded

Thank you so much for recommending Bud Brown Volkswagen! We love to hear that you had a positive experience working with Missy, Jesse, and Julie and are so glad that you could get into the vehicle you wanted. Congratulations on your 2020 Volkswagen Jetta GLI and safe driving!

April 01, 2020

Jason was a wonderful person to work with. Extremely knowledgeable and patient as I took over a year to purchase. I appreciate the detail he went into explain the aspects of not only the Atlas but also More

by DMussat
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Apr 01, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen such a great review! We are happy to hear that Jason took the time to explain the Volkswagen Atlas and made the buying process a five-star experience. We hope you are loving your new ride!

March 31, 2020

Excellent follow up service. Quick, communicative, and priced right. Really happy to continue giving them my business. Think I will always have a GTI in part because of the service. More

by RYANLCARPENTER
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Mar 31, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving us a review, Ryan! It's so great to hear that the Bud Brown Volkswagen team treated you right and earned your loyalty. We look forward to your next visit!

March 31, 2020

Quick and Easy Staff was courteous of social distancing. Completed the recall work quickly. Was able to work on their wi-if without any issues during the service. More

by TCLARK12340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Mar 31, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that our staff provided the courteous service that we strive for at Bud Brown Volkswagen. If you ever need anything else, please don't hesitate to come back and see us again!

March 31, 2020

Had a new battery installed in a 2012 Tiguan in less than an hour on short notice. Excellent price on the battery as well. Thanks! More

by opus30
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Mar 31, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to work on your 2012 Volkswagen Tiguan here at Bud Brown Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!

March 30, 2020

This was our second experience purchasing a vehicle from Bud Brown VW. We appreciate Missy’s professionalism, knowledge and humor. This experience was a good as our first time. We love our new 2020 Passet! More

by Monica
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Mar 31, 2020 -

Bud Brown Volkswagen responded

Monica, we are thrilled to hear that you enjoyed working with us! Thank you for taking the time to write us a review. It means a lot to know that Missy and our team earned your repeat business here at Bud Brown Volkswagen, and we hope that you continue to enjoy your 2020 Volkswagen Passat!

March 26, 2020

No pressure and willing to work with you. I wasn't looking to for a new car until fall but the 0% got me looking early. I first reached out on the internet to verify the current finance deals More

by airyva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Van Buren, Mike Burkemper
Mar 26, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are pleased to hear that you had a good experience working with Mike and our team here at Bud Brown Volkswagen. Enjoy your new vehicle!

March 25, 2020

Enjoyed the experince and love the new car Missy and Pete did an excellent job throughout our purchase process. We looked at several vehicles and asked a lot of questions before purchasing our More

by cdk0320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Mar 25, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We couldn't be happier to hear that Missy and Pete took good care of you here at Bud Brown Volkswagen. We are grateful for your returning business, and we hope that you continue to enjoy your new Volkswagen Jetta!

March 25, 2020

The service department here is always great. They get my car taken care of and are straight forward and fast. I would recommend them to anyone. More

by DAVEHESS0
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Mar 25, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that you enjoy working with our service team here at Bud Brown Volkswagen. We hope to see you again sometime!

March 25, 2020

Initial intake associate seemed distracted. He was unfamiliar with my car and the issues that were involved involved in it as contrasted by the senior and associate. More

by BEACHOX
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Mar 26, 2020 -

Bud Brown Volkswagen responded

Thank you for the review and honest feedback. I apologize that we didn't deliver five-star service, but we will use this as a training opportunity so we can improve for the future. Thank you, Kelly Adams - Service Manager - (913) 393-8140

...
53
...