Back

Bud Brown Volkswagen

Olathe, KS

4.8
2,393 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,393 reviews

February 25, 2020

Bud Brown did a great job of pinpointing the issue at hand and rectifying it the same day. Appreciate all their hard work and effort. More

by SFRASE1
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Feb 25, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving us a review. We're thrilled to hear that our service department resolved your vehicle's issue and got you back on the road. Safe travels from the Bud Brown Volkswagen team!

February 24, 2020

I went in early for a 20K oil change and tire rotation. Check in done within 5 minutes and the the work finished and reviewed with me fast enough that I got work on time. Thanks. More

by JIM.TWIGG
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Feb 24, 2020 -

Bud Brown Volkswagen responded

Thank you for stopping by to leave us a review, Jim! We strive to provide high-quality, timely service for our customers and feedback like this lets us know we're hitting the mark. We're glad we could accomplish your oil change and tire rotation so quickly and we look forward to assisting you next time! - The Bud Brown Volkswagen Team

February 21, 2020

Everyone we dealt with was professional and helpful. This is the second car I have purchased from Bud Brown Volkswagen and both times the experience was pleasant and professional. Max Harrell and Jerry A More

by Pers99sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Jerry Arns
Feb 21, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are so grateful for your continuing business here at Bud Brown Volkswagen, and we will be sure to let Max and Jerry know that you appreciate their help!

February 21, 2020

A fresh, clean and friendly dealership. Enjoyed our experience in shopping for a purchasing a car from Bud Brown. Our sales person went above and beyond to make the sale in a professional and helpful m More

by LENTSMEGAN
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Feb 21, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review. It's great to hear that the Bud Brown Volkswagen team provided you with a five-star experience! We hope you're enjoying your new vehicle!

February 20, 2020

I was very please with the experience overall. Unfortunately one thing that was promised to my wife to be fixed (bad scuff on the glove box) was not fixed at all. This means we now have to go back More

by LUKEJAMES78
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eldon "Denny" Kimbriel, Mike Burkemper
Feb 21, 2020 -

Bud Brown Volkswagen responded

Luke - while I am happy that you are satisfied overall, I'm sorry to hear about this oversight. I would like to see if there is anything I can do to help here. Would you please call me so we can discuss this together? Thank you, Rick Pringle - General Sales Manager - (913) 393-8120

February 20, 2020

Another wonderful experience with Bud Brown. Jason guided my daughter and I through a painless car sale! This was my daughters first car purchase. We had a little hiccup the day after, but everyone in the se More

by Brealoar
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Feb 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the kind review of Bud Brown Volkswagen! It was a privilege to assist your daughter with buying her first car and we'll be sure to pass along your appreciation to Jason for his guidance. We're grateful to have had the opportunity to put things right and we hope to work with you again down the road!

February 20, 2020

Quick, effective. Listened to me when I told them what I thought was wrong with my car, and why I thought it was that. Helped me get into a loaner car until my car was done, and had it done in a day and a h More

by This Person
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Feb 21, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to help you out here at Bud Brown Volkswagen. We are grateful that you trust our service team, and we hope to see you again sometime!

February 19, 2020

Everything went well. All recall issues were addressed and resolved. Fast and friendly service. Always treated well at this dealership. Thank you to Tom in the service department for taking care of thi More

by Jawitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Silverman, Tom Mabe
Feb 19, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave our team at Bud Brown Volkswagen a review! We couldn't be happier to hear that we were able to resolve your recall issues quickly and efficiently. We will certainly let Tom know that you appreciate the help!

February 19, 2020

Great service and professional! This Team makes it happen expeditiously and follows up to ensure the service meets the customer’s expectation and concerns...just amazing! More

by cousin246
Recommend Dealer
Yes
Employees Worked With
Oscar and Kevin , Norman Kearney, Steve Hill, Tom Mabe
Feb 19, 2020 -

Bud Brown Volkswagen responded

Thanks for sharing your positive feedback! We're happy to hear that the Bud Brown Volkswagen team took care of you during your visit!

February 19, 2020

Great service. Very patient with our decision process. The entire experience was very satisfying unlike many car buying stereotypes. We would definitely recommend this dealership to others. More

by ROB
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Rocky Middlebrooks
Feb 20, 2020 -

Bud Brown Volkswagen responded

Rob, thanks so much for taking the time to write Bud Brown Volkswagen a five-star review! We're happy to hear that our team provided you with such an excellent experience!

...
58
...