Bud Brown Volkswagen

Was pleasantly surprised First experience owning a Volkswagen. Was pleasantly surprised. Especially with Bud Brown. Was not over pressured. Was low key professional experienc First experience owning a Volkswagen. Was pleasantly surprised. Especially with Bud Brown. Was not over pressured. Was low key professional experience. Good price on car..., More

The service was excellent. Honest and straightforward unlike other dealerships that I visited. No hidden fees or sales gimmicks. I would buy from Mike again. unlike other dealerships that I visited. No hidden fees or sales gimmicks. I would buy from Mike again. More

New car buy Best experience ever, Missy made buying a new car fun and exciting , this is my third car from Bud Brown and could not imagine going somewhere else. Best experience ever, Missy made buying a new car fun and exciting , this is my third car from Bud Brown and could not imagine going somewhere else. More

2020 Tiguan This was the second car I bought at Bud Brown. I also always have my VW serviced at the dealer. I have been very happy with all dealings. This was the second car I bought at Bud Brown. I also always have my VW serviced at the dealer. I have been very happy with all dealings. More

Excellent service Norman and Steve had me in and out quickly. With a oil change and spotless car as usual Excellent customer service as always thanks guys! Norman and Steve had me in and out quickly. With a oil change and spotless car as usual Excellent customer service as always thanks guys! More

Summary We enjoyed shopping at Bud Brown dealership. Mike was very helpful in getting us a nice used car, the VW Passat. We look forward to driving it and hop We enjoyed shopping at Bud Brown dealership. Mike was very helpful in getting us a nice used car, the VW Passat. We look forward to driving it and hope to get a users manual so we can understand how to deal with some of the technical aspects of the vehicle. More

Great customer service! Our salesman Shannon and the rest of the staff was great to work with. They made our car buying experience enjoyable and we are so happy with our new Our salesman Shannon and the rest of the staff was great to work with. They made our car buying experience enjoyable and we are so happy with our new purchase. More

Quick, helpful, and relatable They'll take good care of you and also helpfully explain any questions you may have. Never felt spoken down to. The finance lady was also very helpful They'll take good care of you and also helpfully explain any questions you may have. Never felt spoken down to. The finance lady was also very helpful, she wanted to make sure we got the best price. More

Service is terrible. Would not recommend this dealership to anyone. Service is terrible. Steve couldn’t help me out at all. Never coming back to this dealers is terrible. Would not recommend this dealership to anyone. Service is terrible. Steve couldn’t help me out at all. Never coming back to this dealership. More

New tires I purchased new tires for my 2016 Passat. I made an appointment online. Tom called to let me know the tires were in and to confirm the appointment. To I purchased new tires for my 2016 Passat. I made an appointment online. Tom called to let me know the tires were in and to confirm the appointment. Tom was courteous, professional, and informative. I recieved progress updates while I waited. The waiting area is clean and comfortable. I have never had my VW serviced anywhere else. More