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Bud Brown Volkswagen

Olathe, KS

4.8
2,394 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,394 reviews

December 04, 2019

Quick and Efficient They always do their best to get you in and out even without an appointment. I stopped in for new wiper blades and they had me out in less than 15 m More

by LARA.BEARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember who helped me, he has grey hair.....
Dec 04, 2019 -

Bud Brown Volkswagen responded

Hi Lara - We love that you can depend on our team for quick service, every time! Thank you for posting about your recent visit. For all your future auto service needs, the Bud Brown Volkswagen team will be here to help.

December 04, 2019

Excellent customer service. Good deals and excellent customer service. Tienen precios razonables y excelente el servicio a los clientes. Se esmeran en dar respuesta a todas tus d More

by ERICAKURA1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eldon "Denny" Kimbriel
Dec 05, 2019 -

Bud Brown Volkswagen responded

Thank you for the review! We are so happy to hear that we were able to help you out. Providing our customers with excellent service and ensuring that they get the best deal possible is our highest priority here at Bud Brown Volkswagen, and we couldn't be more pleased to hear that we made that happen.

December 04, 2019

Mike was amazing Quickest car deal I’ve ever experienced. Mike was fantastic. Made it simple and easy and enjoyable. Knew his product and made it very simple More

by SFRASE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Dec 04, 2019 -

Bud Brown Volkswagen responded

There is nothing we love more than hearing that our guests are enjoying their time with us at Bud Brown Volkswagen! Thank so much for trusting us with this purchase. We hope that you're enjoying your new vehicle.

December 02, 2019

Friendly I'm glad I went here. It was out of the way, but this dealership was nicer to work with than others we had been to. They let us try multiple cars and More

by Bjornvir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Dec 03, 2019 -

Bud Brown Volkswagen responded

We really appreciate you making the trip out to see us at Bud Brown Volkswagen and are so glad you received the service you deserve! Thank you for sharing this feedback about your buying process and for the kind words about your salesman. We hope that you are enjoying your 2016 Volkswagen Jetta. We can't wait to work with you in the future!

November 29, 2019

Nice car! It was a great experience purchasing my first used car, the staff showed great patience to provide necessary information. The car quality is really gr More

by DDMMSSSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Dec 02, 2019 -

Bud Brown Volkswagen responded

It's wonderful to hear that you're satisfied with our service and with your new-to-you car! Thanks so much for taking time out of your day to review us.

November 28, 2019

Oil Change & Filter Replacement I would recommend your department for oil changes & filter services however I was in need of two tires & your price was 2x that of a tire shop so I sp More

by NICOLENEAL78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Dec 02, 2019 -

Bud Brown Volkswagen responded

Nicole - Thank you for recommending us and for your feedback. We only sell original equipment tires to our customers for their vehicles and we strive to provide a great value for them and even offer a price match guarantee for the same exact tire that we are offering if you find one cheaper. I know that there are many options available to you; if there is anything else that you would like to discuss, I'm happy to take your call. Thank you, Kelly Adams - Service Manager - 913-393-8140.

November 28, 2019

5 stars Was not expecting to come home w a Volkswagen however I am so glad I decided on the 2020 tiguan. Nice people, easy to work with. Would definitely reco More

by STINEYAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Mike Burkemper
Dec 02, 2019 -

Bud Brown Volkswagen responded

Congratulations on your beautiful new 2020 Volkswagen Tiguan! We're glad we had the opportunity to work with you and help you with your new VW. Thank you again from everyone here at Bud Brown Volkswagen.

November 27, 2019

2019 Atlas Overall very pleased with our purchase. My wife got exactly what she wanted in the Atlas. Enjoyed working with the Chris and Jerry. Best Regards More

by BMCAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Nov 27, 2019 -

Bud Brown Volkswagen responded

We are so glad to hear that your wife is loving her Volkswagen Atlas! Thank you for stopping by to share this great feedback. We wish you safe driving this holiday and every day.

November 27, 2019

Awesome Experience As Always Great experience as always. Jessie Tinker and the staff are top notch. This was our 3rd VW from Bud Brown and we will always come back! More

by CWard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jesse Tinker
Nov 27, 2019 -

Bud Brown Volkswagen responded

Thank you so much for being a loyal Bud Brown Volkswagen customer! We are delighted to hear that your recent car-buying experience was five-star worthy. Enjoy your new ride!

November 27, 2019

Wonderful car buying experience Excellent experience and customer service offered at this dealership!! Missy and her team were patient and accommodating all while providing perfectly More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless , Missy McConnell
Dec 01, 2019 -

Bud Brown Volkswagen responded

Thank you for coming to Bud Brown Volkswagen to purchase your new vehicle. I'm glad Missy and everyone here made it a stress-free experience. We appreciate the great review. Enjoy your new car!

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