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Bud Brown Volkswagen

Olathe, KS

4.8
2,394 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,394 reviews

November 21, 2019

Didn’t even feel like I was buying a car! A I have nothing negative to say about Bud Brown. From the GM to the sales man to finance it was all a breeze. Chris M. is quite possibly the nicest and More

by kernicky.kelsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Jerry Arns, Rick Pringle, Chris Matheny
Nov 22, 2019 -

Bud Brown Volkswagen responded

We are so happy to hear that Chris went above and beyond your expectations. Providing our customers with exemplary service is always our goal here at Bud Brown Volkswagen, and we are so glad to hear that we lived up to our standard. We will be sure to let Chris know that you are grateful for his time with you. Thank you!

November 20, 2019

Found exactly what I was looking for fast and easy. Shannon was awesome and so was the lady in the finance department. I am very happy with my purchase. More

by Erikas
Recommend Dealer
Yes
Employees Worked With
Mrs. loveless , Shannon Strong
Nov 21, 2019 -

Bud Brown Volkswagen responded

Erikas, we are delighted you are happy with your purchase! Congrats on the new car. We appreciate the recommendation of Shannon and thank you for choosing Bud Brown Volkswagen!

November 20, 2019

Overall great experience Shannon was great from the start. He always kept my wife and I updated on the status of the Tiguan we were wanting to purchase (it was a recent trade- More

by ERIKVILLARREAL155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Jerry Arns
Nov 20, 2019 -

Bud Brown Volkswagen responded

Thank you so much for posting about your experience at Bud Brown Volkswagen! We are so glad to hear that Shannon provided communicative service. We are lucky to have you as a customer and wish you and your wife safe driving in your Volkswagen Tiguan!

November 18, 2019

Denny was very helpful and had a great attitude throughout the whole process. Also worked with Jerry who was great on all the promotions. Thanks we love the car! More

by Nvmygt99
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Kelly Adams, Eldon "Denny" Kimbriel
Nov 19, 2019 -

Bud Brown Volkswagen responded

It makes our day to hear that you're loving your new car! Thanks so much for stopping by to write us a great review and give shout outs to Denny and Jerry. Hope to see you back at Bud Brown Volkswagen for your first oil change!

November 18, 2019

Quickly process Sales team was well knowledgeable. And all processes of finalizing documents was easy. This is my first experience at Bud Brown dealer. My next ca More

by xxxxALMEHUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie , Jerry Arns, Chris Matheny
Nov 19, 2019 -

Bud Brown Volkswagen responded

Thank you so much for allowing us the chance to earn your business! We are thrilled that our team left a great impression for your first visit. We are glad to have you as a Bud Brown Volkswagen customer and look forward to serving you next time!

November 16, 2019

Sam was our sales person. Great guy. He was patient, understanding and didn't try to rush you through. Everyone there at Bud Brown were very nice people. More

by Curri91
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Sam Silverman
Nov 18, 2019 -

Bud Brown Volkswagen responded

It's wonderful to hear that Sam delivered a five-star car-buying experience with patient service. We are grateful to have you as a customer and hope that you love your new ride. Thank you!

November 15, 2019

Chris was an amazing help to me when I visited Bud Brown dealership. He was extremely knowledgeable of all the cars on the lot. Being a single mother of two, I was hesitant to go to the dealership alone wit More

by Jenniferbecker471
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 18, 2019 -

Bud Brown Volkswagen responded

Jennifer - We understand that the car-buying process can be intimidating and love to hear that Chris made it easy! Thank you so much for your business and for rating us five-stars. We hope that you and your family are enjoying your new vehicle.

November 15, 2019

Maintenance They did a FABULOUS job cleaning my car after service. This perk goes a long way and makes me want to continue with Bud Brown. More

by MARYCARMON5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Nov 15, 2019 -

Bud Brown Volkswagen responded

Hi Mary - Thank you for the fantastic feedback! We look forward to serving you for years to come at Bud Brown Volkswagen.

November 14, 2019

Great Customer service! I had a great experience at Bud Brown! I came in with a lot of research of what I wanted. Chris was my salesman. He was honest and patient througho More

by ty.kohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 14, 2019 -

Bud Brown Volkswagen responded

Ty, thank you for the great feedback about your experience here at Bud Brown Volkswagen. I'm glad to see that Chris was able to help you with your decision. Thank you for your business and for your recommendation.

November 14, 2019

Awesome! Professional and always get the job done 100% the 1st time. Kudos to Tom. Brought both Jetta and Passat 2 separate days. Loaner car was appreciated. W More

by PRESTONKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pringle, Tom Mabe
Nov 14, 2019 -

Bud Brown Volkswagen responded

It makes us smile to hear that you can trust the Bud Brown Volkswagen team to get your vehicles up and running smoothly. We appreciate your great review and look forward to seeing you next time!

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