Back

Bud Brown Volkswagen

Olathe, KS

4.8
2,394 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,394 reviews

November 07, 2019

Thank you! Love my new car! I will recommend others to Bud Brown in the future. I appreciate everyone’s help for making it an easy experience. More

by EM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Pete Egeland, Smokey Peters, Jason Wattree
Nov 08, 2019 -

Bud Brown Volkswagen responded

It was our pleasure to help you get into your new ride and we are so glad that you're enjoying it! Thank you so much for recommending our services to your friends and family. Have a great weekend.

November 07, 2019

Great car buying experience! My experience buying from Bud Brown VW was excellent. My salesman Denny Kimbreil was great to deal with. Not pushy in any way and super patient with m More

by johnarmellino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eldon "Denny" Kimbriel
Nov 08, 2019 -

Bud Brown Volkswagen responded

Hi John - At Bud Brown Volkswagen it's our goal to make the car-buying process as easy as possible and we are delighted this came through to you! We also love that you got a great deal on your new ride. Thank you for your business!

November 06, 2019

Informative and friendly and professional The sales rep Shannon Strong was great and made the whole experience a true delight. He listened and delivered exactly what we were looking for. No pr More

by MARGARET.PITTS.MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong
Nov 06, 2019 -

Bud Brown Volkswagen responded

Hi Margaret - What wonderful feedback about Shannon and our entire team! We especially are glad to hear that Shannon helped you get exactly the vehicle you wanted. Thank you very much for recommending Bud Brown Volkswagen to your friends and family. We truly appreciate it.

November 05, 2019

Service Came in for an oil change took 3 hours at the express lane . Not sure what took so long for just an oil change but not to upset about it More

by DLOVE999777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Nov 06, 2019 -

Bud Brown Volkswagen responded

I'm very sorry that your express oil change ran overtime. We expect the best for our customers and I'm going to look into why this delay occurred so I can address it. Thank you for your business! Kelly Adams - Service Manager - (913) 393-8140

November 05, 2019

Excellent Experience We were pleased with the cordial, attentive service that Sam provided. He was informative and friendly and he kept things moving quickly so we still h More

by Samethinggirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Shore, Pete Egeland, Sam Silverman
Nov 06, 2019 -

Bud Brown Volkswagen responded

It's great to hear that Sam helped your buying process go smoothly and quickly so you could get out on the road in your new ride. Thank you so much! All of us at Bud Brown Volkswagen are grateful for your business.

November 05, 2019

Highly Recommend We had such a great experience buying our new Atlas. We absolutely love it and couldn’t have been happier with the process. Jason was wonderful! More

by REBECCAECKNP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Nov 06, 2019 -

Bud Brown Volkswagen responded

Happy customers make us happy! Thank you for allowing us the chance to assist you, Rebecca. We hope you continue to love your new Volkswagen Atlas.

November 01, 2019

Fast, easy and friendly They were ready for me when I arrived, did an overall inspection, gave good suggestions on what needed to be completed but respected that I wanted to More

by JOCARP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember any names
Nov 01, 2019 -

Bud Brown Volkswagen responded

Reviews like this one make our day! We are so glad to hear that our team was able to provide helpful advice so you could make the best decisions for your vehicle. Thank you very much for trusting us with your business! We are always available to assist with your auto service needs.

November 01, 2019

Very professional and extra careing Tom was just so helpful and truly interested in my concerns about my TDI...then took care of every one on rhem. Also provided a very new loaner! More

by Ric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Even the receptionist after hours of the serv dept was super nice, Tom Mabe
Nov 01, 2019 -

Bud Brown Volkswagen responded

It's great to hear that Tom was able to address all your concerns so you can feel safe out on the road. Thank you for trusting us with you Volkswagen TDI!

November 01, 2019

30,000 mile checkup I had oil change and air filter changed. I have an odor when I first get in the car that smells like chemicals. Unfortunately, changing the filter did More

by hilton030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Nov 04, 2019 -

Bud Brown Volkswagen responded

Thank you for sharing your feedback about your visit. We'll be sure to take a look at the cause of the smell of the chemicals during your next visit.

November 01, 2019

Olathe Bud Brown Rocks Norman, the service cashier, Sam Silverman and Rick Pringle consistently give top notch service. I have not been to a dealership that has had better More

by CLYDON426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Sam Silverman, Rick Pringle, Kelly Adams
...
73
...