Bud Clary Auburn Volkswagen

good service, very friendly and fast. i will go back for my service needs now. i will go back for my service needs now. More

Great service. Professional staff, good communication, and quality work by the technician. My car is driving better than ever. Highly recommended. Professional staff, good communication, and quality work by the technician. My car is driving better than ever. Highly recommended. More

This is the worst dealership experience I have ever had to deal with, I have had 2 other vw cars and have been coming to this dealership since 2014 and will not be returning after this experience. From doi to deal with, I have had 2 other vw cars and have been coming to this dealership since 2014 and will not be returning after this experience. From doing recalls on my car and saying they will only take 2-3 days, to having my car for 63 days. The sales manager was amazing, he communicated with me and with everything in his ability to make it right after my car being in the dealership for over a month. Finally when I was told that my car was ready to be picked up, I came to pick up my car the air bag sensor was on (which never was on). When I brought this to their attention they told me they never did anything with the airbag but on the sheet (the print out of what was done on my car) one of the recalls was on the drivers airbag. Then they continued to tell me that it is result of “an accident” which I was not aware of and then they proceeded to try to blame it on me. I have never had such a horrible experience with a dealership (and I have dealt with quite a few) as I have with this one More

The angry who helped me was amazing. I truly appreciated his thoroughness when going over the services my car needed! I truly appreciated his thoroughness when going over the services my car needed! More

Everyone was so friendly and made me feel comfortable with my experience! When I was unsure of anything I was helped out and even recommended things that would be to my best benefit! I had Jason Weller a with my experience! When I was unsure of anything I was helped out and even recommended things that would be to my best benefit! I had Jason Weller and he was great super funny but professional at the same time. More

Very helpful. Listened to our needs and situation. Very prompt with returning calls and responding to questions. Listened to our needs and situation. Very prompt with returning calls and responding to questions. More

Everyone was pleasant. The whole process was easy and efficient. I had a great experience. The whole process was easy and efficient. I had a great experience. More

Awesome customer service! ! Maddie Brown was a pleasure to deal with. You not only have my continuous business but I will definitely recommend your business to everyone I know ! Maddie Brown was a pleasure to deal with. You not only have my continuous business but I will definitely recommend your business to everyone I know More

2nd time buying a car here and wouldn’t want to go anywhere else. Had a great and smooth experience. The salesman, Michael, was super helpful, understanding, and honest throughout the whole process. H anywhere else. Had a great and smooth experience. The salesman, Michael, was super helpful, understanding, and honest throughout the whole process. Highly recommend. More

Helpful, knowledgeable, friendly staff and techs. They get issues worked out that other non-dealer shops can’t figure out. They provide recommendations on what needs fixing, but do not strong arm you They get issues worked out that other non-dealer shops can’t figure out. They provide recommendations on what needs fixing, but do not strong arm you into paying for services you don’t need. More