Bud Clary Toyota of Moses Lake

This dealership sucks, we have never been treated this bad, I have bought 6 cars from them, they have lost our keys and forgot to get car in twice, and we had appointment both times, then service person l bad, I have bought 6 cars from them, they have lost our keys and forgot to get car in twice, and we had appointment both times, then service person lied to us both times. I will never do business with them again, and I will let everyone I know to never go there More

Friendly and answered questions quickly Keep everything on time Explained what was going on on vehicle on time Explained what was going on on vehicle More

I was extremely impressed with the new female mechanic. Unfortunately I do not know her name but she explained things very well! I like her honesty. Also I spent time looking at new vehicles today. I liked Unfortunately I do not know her name but she explained things very well! I like her honesty. Also I spent time looking at new vehicles today. I liked that the woman, Kyrsten I believe her name was, wasn’t pushy about selling me something right today but was still willing to walk me through the vehicles and help me decide on the right one. I will be back next spring when I’m ready to purchase! More

Great customer service. Explained in detail a with clarity. Took as long as it was supposed to. Explained in detail a with clarity. Took as long as it was supposed to. More

Good communication from Esgar and the Excellent shuttle driver. He was great and she was pleasant and efficient. driver. He was great and she was pleasant and efficient. More

Adam was very attentive and the service was very fast, excelent Service. Don't last more than an hour excelent Service. Don't last more than an hour More

Adam was outstanding to work with. He was very thorough and communicated with us every step of the way. He was very thorough and communicated with us every step of the way. More

I have been taking my Toyota to get serviced at Bud clary for several years now. I’ve never had an issue guys are always professional, communicative, and friendly the issue I have is the waiting time is a li for several years now. I’ve never had an issue guys are always professional, communicative, and friendly the issue I have is the waiting time is a little overboard whether your waiting or dropping off. More

I brought my 2024 Toyota Tacoma in for the first oil change and tire rotation. I told them when I made the appointment Iwould be waiting for my truck.I waited for three and a half hours. By Far The Wor change and tire rotation. I told them when I made the appointment Iwould be waiting for my truck.I waited for three and a half hours. By Far The Worst Service I’ve Ever Had!! More

Service drive did great from as soon as i pulled in and left. check in was easy and fast. communication was awesome. left. check in was easy and fast. communication was awesome. More