What a joke of a dealership.
Went to a "big" dealer to not get the run around and bs you do from most car dealers.
Was great talking with salesman. Oh truck is great runs and drives good no issues, just waiting on a turbo replacement.
Then came the paperwork. This part i guess was my fault and I'll take the blame here, thought I was signing loan application papers (like i have a few times with other dealers), got a few pages in and realized it was the actual loan agreement papers, ok fine gave it the quick thought, ok interest is reasonable for my situation and signed them, knowing i was paying a fair price and truck was in top 5 of the 75+ I've looked at in last 6 months. but was waiting on service dept to install new turbo, so would be a week or so before i could take possession, no big deal.
Should have tore papers up right there when they can't take 4 seconds to explain what your signing. But you know everyone buys a car 8 times a year and knows exactly what the process is at every dealer.. Typical car saleman I guess, get the papers signed and deal is done, they have their money. Whatever I can get over that part, I could have walked.
Here we are almost 3 weeks later still no truck in sight. Still getting the maybe tomorrow we'll have it ready for ya.
Then the salesman, won't give you the time of day nor actually verify with service dept on the status of the repair. Lies about what is actually happening.
Week 2 of waiting, was told by salesman truck just got finished all is left is a detail! Sweet! Make plans, tell my boss don't have that stuff shipped out for $1500, I'll drive 4 hours and pick it up myself so we can get up and running faster! Yeah that was dumb, little did i know the amazing salesman didn't even talk to service dept about the status of said repairs. Thankfully haven't been fired (yet) but said lie caused over a week delay in shipment because it took another day to get the real story of repairs and somehow their diesel techs don't work for 5 days straight.
In short. Trust no one. Pay cash. Buy new. Don't sign papers untill said vehicle is parked out front waiting for you to finish paperwork. Don't take the word of a single person that works in a dealership.
Will never recommend Bud Clary dealership to anyone and certainly will never step foot on their property again.