Bud Clary Toyota of Moses Lake

I feel that your staff isn’t adequately trained. They lack some skills. They don’t know prices of service items they are trying to push.my. At was an hour late for pickup. If you call to check , it They lack some skills. They don’t know prices of service items they are trying to push.my. At was an hour late for pickup. If you call to check , it tells you to leave a message. My sister has cancer and needed a prompt return time. I was assured 3 times it would be 1 1/2 hours. No text or call to notify they were running late. More

Everyone was friendly and helpful. I didn’t feel pressure to buy but they gave me time to decide on my own I didn’t feel pressure to buy but they gave me time to decide on my own More

It took over three and a half hours for an oil change and filters will not be going back filters will not be going back More

I had a scheduled 15k mile apt and left after an hour. My car was still parked and had not been moved into the shop for service. My car was still parked and had not been moved into the shop for service. More

Had my truck in for it's 10,000 mile service. Great customer service. Friendly & effecient. Great customer service. Friendly & effecient. More

Excellent customer service. I received a call from John Adams in the morning regarding the car I was interested in and by 7:30pm I was driving off their car lot in my new car. T I received a call from John Adams in the morning regarding the car I was interested in and by 7:30pm I was driving off their car lot in my new car. Trade-in process was easy. I received what I wanted for my trade and I felt that financing was simple and easy to understand. I feel confident driving my car because John was very thorough in explaining all the bells and whistles. First time purchasing a Toyota and I’m happy with my choice. More

The service was really good and quick, plus it didn't cost me. Thank you. cost me. Thank you. More

Enjoyed the process quick fast and efficient. All three folk did a great job!! Thanks All three folk did a great job!! Thanks More

The service I received today was excellent. Jason Perez listened to me, answered my questions and followed through with my requests. The prompt service was welcomed. Jason Perez listened to me, answered my questions and followed through with my requests. The prompt service was welcomed. More

Good customer service , by Jose García the personal very professional, very serviceable, they responded all my questions, please keep doing good service professional, very serviceable, they responded all my questions, please keep doing good service More