
Bud Clary Toyota of Moses Lake
Moses Lake, WA
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I feel that your staff isn’t adequately trained. They lack some skills. They don’t know prices of service items they are trying to push.my. At was an hour late for pickup. If you call to check , it They lack some skills. They don’t know prices of service items they are trying to push.my. At was an hour late for pickup. If you call to check , it tells you to leave a message. My sister has cancer and needed a prompt return time. I was assured 3 times it would be 1 1/2 hours. No text or call to notify they were running late. More
My car died over a month ago on I90 and I had it towed here to be looked at. It took them over a month to tell me that there was nothing wrong with it. On my way home Today July 29th after I picked up the here to be looked at. It took them over a month to tell me that there was nothing wrong with it. On my way home Today July 29th after I picked up the car all of the warning lights came back on my dash. I am extremely upset about this and I will be contacting a supervisor. More
Excellent customer service. I received a call from John Adams in the morning regarding the car I was interested in and by 7:30pm I was driving off their car lot in my new car. T I received a call from John Adams in the morning regarding the car I was interested in and by 7:30pm I was driving off their car lot in my new car. Trade-in process was easy. I received what I wanted for my trade and I felt that financing was simple and easy to understand. I feel confident driving my car because John was very thorough in explaining all the bells and whistles. First time purchasing a Toyota and I’m happy with my choice. More