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Bud Clary Toyota of Moses Lake

Moses Lake, WA

4.5
278 Reviews

12056 North Frontage Road East

Moses Lake, WA

98837

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Showing 278 reviews

September 15, 2023

Jason was upfront and prompt on the problem with my vehicle. They were easy to deal will. Price was more than I thought but fair based on the issue. I recommend and would return to the dealership. More

by derrick.piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Perez
September 10, 2023

The dealership is wonderful the service department is less desirable. The service department I feel is not truthful, and if I make an appointment it shouldn't be the next day before the technicians get t More

by lunchlady248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
September 08, 2023

The service rep. was outstanding. He was courteous, friendly and professional. He explained the entire service and didn’t try and push unnecessary service work, whi More

by Mlpddean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Johnson
September 07, 2023

This dealership has had its up and downs with me over the years, but they do make it right at the end. They have good people willing to work with you and make the best experience for you. Good customer servi More

by Samura miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Johnson
September 05, 2023

Very helpful very nice I would take my car back there again kept me in the loop the whole time More

by ruthannkilgo51
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
September 02, 2023

I use this dealership for servicing my car, and I have also purchased one car there. Sales staff are usually very knowledgeable, and service reps get the job done explain clearly if there are issues. More

by Clare Fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Johnson
September 01, 2023

The service tech. Forgot to put new wiper blades on my car and on his own time the person who I had dealt with at check in was the person who went the extra mile to co More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Johnson
September 01, 2023

They did a good job. They rotated my tires and they told me what maintnance lies ahead. More

by codygross0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cale Johnson
Sep 01, 2023 -

codygross0424 responded

Thanks Bud Clary my service experience was excellent

August 31, 2023

Nothing but the best! Jason in service is very attentive and professional. He keeps you updated from the time you arrive until you leave. Keep up the good work Jason! More

by jworkman1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
August 30, 2023

The service that I receive is always first class. My truck is ready when it said to be finished and the results are explained and I am allowed to make the decision on any future work. More

by mhymes68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mayo, Cale Johnson
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