Bud Clary Toyota of Yakima

Max was very friendly and very helpful. However, the rest of the experience wasn't. I was quoted $6000, and it ended up be $8200. The company requested payment by bank issued debit card. So However, the rest of the experience wasn't. I was quoted $6000, and it ended up be $8200. The company requested payment by bank issued debit card. So I obliged. Except it was my business bank issued debit card where all my money is , and it's not accepted. My fault for not getting a second opinion! WAY OVER PRICED!! More

Excellent service. The service man communicated well. I appteya you do. Way to go.Be The service man communicated well. I appteya you do. Way to go.Be More

You need to update your list of service advisors. Dave Marshall, my previous advisor, no longer works at Toyota of Yakima. He has been replaced by Martin Chavez, who I enjoyed working with on 10/20/ Dave Marshall, my previous advisor, no longer works at Toyota of Yakima. He has been replaced by Martin Chavez, who I enjoyed working with on 10/20/26 when my '21 RAV4 received its 66 month routine service. More

Great customer service, we especially like working with Tony. You can count on getting your car serviced correctly. Tony. You can count on getting your car serviced correctly. More

The advisor I worked with seemed completely disinterested in my concerns regarding the vehicle and the specific items I requested for review. When I received my truck back, none of the requested inspections in my concerns regarding the vehicle and the specific items I requested for review. When I received my truck back, none of the requested inspections had been performed; they only completed a tire rotation and an oil change. It was a truly disappointing experience, as it was a missed opportunity to foster a more trusting business relationship and future sales. More

I really appreciated the written proposal. This is uncommon. While I don't believe I got a financially stellar car deal, I got a fair deal which is what I was striving for. Additionally, there This is uncommon. While I don't believe I got a financially stellar car deal, I got a fair deal which is what I was striving for. Additionally, there was a couple of minor issues that arose related to trim pieces missed during the inspection process, the dealership (i.e., Angel, Nick) both worked to resolve them quickly and professionally. I wouldn't hesitate to buy another vehicle from them and have already positively recommended them to a couple of friends considering car purchases. Thanks for everything. More

Service advisor was helpful however I’m not happy with Toyota. I shouldn’t lose car functionality and have to pay $700 (anything >$0) to get it back. I shouldn’t have to schedule service to get my car wo Toyota. I shouldn’t lose car functionality and have to pay $700 (anything >$0) to get it back. I shouldn’t have to schedule service to get my car working after Toyota breaks it. More

Great, fast, honest and quality! Anthony Lee was excellent! I am a Very satisfied customer. Thank you! Anthony Lee was excellent! I am a Very satisfied customer. Thank you! More

I feel Bud Clary Toyota has qualified service people. I deal with John at the front desk when I bring my 4Runner in for service. He is very good at handling several customers at one time. What I saw and I deal with John at the front desk when I bring my 4Runner in for service. He is very good at handling several customers at one time. What I saw and did not like were a couple of new faces in the customer service desk and both women were chatting to one another and talking or reading on their phones. Those phones should not be out during their work hours. Perhaps John would not be so swamped if those two women would put their phones down and do their jobs. More

Although the issue I came in for couldn’t be identified during my visit, the team was kind, courteous, and helpful throughout. They gave me a clear path to return when the issue presents itself again. I re during my visit, the team was kind, courteous, and helpful throughout. They gave me a clear path to return when the issue presents itself again. I really appreciated their kindness and willingness to help! More