Bud Clary Toyota of Yakima

Martin never lets me down. Great guy, great service. Go see him for your vehicle needs! Great guy, great service. Go see him for your vehicle needs! More

Great service, good communication with Issac service technician, timely completion, was able to wait for appointment technician, timely completion, was able to wait for appointment More

We were already having issues with the lift system for our trunk, which they had charged us a ton for the year before and said we only had a one year parts warranty. When we first brought it in, they clai our trunk, which they had charged us a ton for the year before and said we only had a one year parts warranty. When we first brought it in, they claimed that they couldn’t not replicate the issue. Then when we brought it in again, they only would replace one side and gave us a hard time. Asking if we really wanted to. When we first had it replaced, they claimed it was because the hydraulic was dirty. We got a membership at the car wash and go multiple times a week. They then couldn’t explain why the parts already had issues. When we got our car back, they had damaged the clear coat around the trunk and left white marks all over. The manager was a complete xxx and argumentative that it wasn’t their fault. He tried to tell us that they weren’t going to fix something that they didn’t do. After arguing, for a while they eventually took 2 minutes to buff it out. More

The service department mechanic ruined my truck engine. I had to argue with the service manager for a week but got nowhere until I called the general manager. Then they decided to make it right and put in I had to argue with the service manager for a week but got nowhere until I called the general manager. Then they decided to make it right and put in a remanufactured engine. It's a month since I got it back and now it has an oil leak! Now I have to take it back in. Very upsetting. More

Gave a good for seed of service. The tires we needed were not in stock even though the books said they were. We got a nice car as a loaner to take home as we don't live in Yakima are The tires we needed were not in stock even though the books said they were. We got a nice car as a loaner to take home as we don't live in Yakima area and it was later in the day. Picked up our car next afternoon. Great transaction though. More

The toyota dealership in yakima is very friendly and knowledgeable. Our car was in and out very quickly and they did a great job and explained everything afterwards! knowledgeable. Our car was in and out very quickly and they did a great job and explained everything afterwards! More

Keany was helpful! From the moment I arrived to needing picked up and checked out! From the moment I arrived to needing picked up and checked out! More

Very unprofessional bad communication they never solve the recall issues will never buy or service in this dealership the recall issues will never buy or service in this dealership More

I didn’t deal with Tyler directly, I dealt with Joe however. I was impressed with his help and he was very helpful finding me a good used Charger. however. I was impressed with his help and he was very helpful finding me a good used Charger. More

Jon was easy to work with and very helpful. I appreciate his help throughout the entire process. I appreciate his help throughout the entire process. More