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Bud Cross Ford

Caldwell, TX

Overview
Reviews
5.0
13 Reviews
Call Dealership (979) 315-2165

150 Hwy 36 S

Caldwell, TX

77836

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Showing 13 reviews

March 06, 2024

Making online appointment was easy. Service advisor was courteous. Getting my vehicle back was done in a timely matter. More

by phillip.montelongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario , Trent Warwick
Report | Print
Mar 07, 2024 -

Bud Cross Ford responded

Hi Phillip! We're glad to know that you found our online appointment system easy and efficient at Bud Cross Ford. Thanks for sharing your positive experience with us!

Helpful
February 28, 2024

Awesome service department who are always courteous, professional and willing to answer questions to the best of their ability. More

by dschultze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Trent Warwick
Report | Print
Feb 28, 2024 -

Bud Cross Ford responded

We're delighted to know you had an awesome experience with our service department at Bud Cross Ford. We always aim to be courteous, professional, and helpful! Have a great ride!

Helpful
February 22, 2024

Travis helped me with the buying of my truck. He was very helpful and friendly and professional. he also was very explanatory about the truck. He helped me set up my FordPass, and also showed me More

by david.rabon58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
Feb 23, 2024 -

Bud Cross Ford responded

Thank you for the review, David! We're so glad Travis was able to assist you with your purchase and we hope you enjoy your new truck. Please don't hesitate to reach out if our Bud Cross Ford team can be of service again in the future!

Helpful
January 22, 2024

Excellent service - Trae in the service department has been our family’s contact for all the vehicles we own for years. Explains in detail the work they do and why it was necessary. Goes above and beyond More

by CJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trae
Report | Print
Jan 23, 2024 -

Bud Cross Ford responded

We're so glad to know that Trae and our service department at Bud Cross Ford have consistently provided you with excellent care. We always aim for clear communication and customer satisfaction, thank you for your continued trust in us!

Helpful
November 27, 2023

Fast and courteous service. Highly recommend this dealership for all of your vehicle needs. Never had any issues from purchasing to servicing More

by Dnvlarry4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
Nov 28, 2023 -

Bud Cross Ford responded

We appreciate your recommendation and are glad to know you've had a positive experience with us at Bud Cross Ford, from purchasing to servicing. Thanks for the review!

Helpful
October 27, 2023

Best dealership in the Brazos Valley. I would recommend this dealership to anyone looking to by a vehicle. More

by kevin.m.russell1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie, Trent Warwick
Report | Print
Oct 30, 2023 -

Bud Cross Ford responded

Hi Kevin! We're so glad to know that you consider us the best dealership in Brazos Valley! Thanks for recommending Bud Cross Ford, we appreciate your support.

Helpful
October 12, 2023

Appointment and service completed on time. Service check-in and check-out done with a pleasant smile. More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, and cashier
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Oct 12, 2023 -

Bud Cross Ford responded

We're glad to know that you had a timely and pleasant experience with us at Bud Cross Ford. Thanks for the positive feedback, we appreciate it!

Helpful
May 31, 2023

Professional, competent and listened to my wishes for a vehicle. Completely wonderful experience from start to finish. More

by sabaka_11
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip, Lance, Trent Warwick
Report | Print
Jun 05, 2023 -

Bud Cross Ford responded

We're thrilled you had a fantastic experience with our Bud Cross Ford team! Thank you for taking the time to share your positive feedback. We hope you enjoy your vehicle and look forward to working with you again in the future!

Helpful
May 19, 2023

They are the kindest dealership I’ve ever been to. They offered coffee water in the lounge to wait for my vehicle to be serviced. More

by Gabbogogabbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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May 23, 2023 -

Bud Cross Ford responded

We're so glad you enjoyed your visit! It's our pleasure to offer complimentary refreshments while you wait for your vehicle to be serviced. Thank you for choosing us, and drive safely! - Bud Cross Ford

Helpful
May 10, 2023

Outstanding service from everyone at the dealership. Everyone was very nice and glad to help out. More

by timbuck7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Warwick
Report | Print
May 15, 2023 -

Bud Cross Ford responded

Thank you for the great review of Bud Cross Ford! Our team appreciates your kind feedback and hopes to see you again next time!

Helpful
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