Bud Smail Motor Cars, LTD.

Anthony was very professional and helpful, and we are thrilled with the car. Thank you thrilled with the car. Thank you More

We ordered and purchased a new 2022 Mercedes from Smail Mercedes of Greensburg, Pa. We feel fortunate to have had an experienced sales consultant (Anthony P.) to assist us. We enjoyed an excellent Smail Mercedes of Greensburg, Pa. We feel fortunate to have had an experienced sales consultant (Anthony P.) to assist us. We enjoyed an excellent experience throughout the entire process from the initial greeting upon entering the dealership to accepting delivery of our Mercedes. Anthony treated us with courtesy and respect. Anthony's extensive knowledge of Mercedes vehicles and their available options and the associated ordering process were the main contributing factors that convinced us to choose to purchase our Mercedes from Smail. His exemplary professionalism, attention to details and ability to translate unfamiliar terminology to words that we could comprehend was appreciated. We never felt any “sales pressure” to make any purchase. After performing due diligence and comparisons with other manufacturers' offerings, we chose a Mercedes for reasons including safety features, quality of workmanship and value. Mercedes allowed to choose options that were perfect for our specific needs. Again, Anthony excelled at making us feel comfortable. He actually listened to us as we voiced our concerns and questions, as he patiently addressed each to our complete satisfaction. Due to our desired customization and current supply chain problems, our vehicle had to be ordered from a Mercedes factory. Antony proactively kept us informed of each milestone events throughout the manufacturing and shipping processes. We were excited and perhaps a bit apprehensive when Anthony notified us that our vehicle had arrived at Smail Mercedes. We had purchased our current vehicle when it was new; but, that was 15 years ago. We realized that there would be a period of adjustment with our new Mercedes, especially with its current technological advancements and safety features. At delivery, Anthony was present to ensure that the vehicle completely met our satisfaction, to remind us of previously provided operational features and to help us gain confidence that we could easily adjust our new vehicle. We were pleased and pleasantly surprised that Smail Mercedes also provided a product specialist who shared his knowledge of the standard and unique (exterior and interior) features of our new vehicle. This specialist offered to assist us in customizing our chosen technological options. A few days after taking delivery, Anthony contacted us to see if we had any new questions. We did have some minor questions and these were answered to our complete satisfaction. We have not had our new 2022 Mercedes for a long time; however, we strongly believe that we made the correct choice for us and have had no issues at all with our new vehicle. We heartily recommend both the Smail Mercedes dealership and Anthony P. for your consideration, when you plan to purchase your next new or used vehicle. More

Great service and attention to detail! I would highly recommend to anyone needing quality service I would highly recommend to anyone needing quality service More

Just had a great experience with Smail Mercedes in Greensburg. Everyone on the team from sales to management to finance to cashier was extremely friendly and a pleasure to deal with. I love my new G Greensburg. Everyone on the team from sales to management to finance to cashier was extremely friendly and a pleasure to deal with. I love my new GLC 300! More

Everyone was nice and had a great experience. Mike was very informative and got me out in a timely manner. Mike was very informative and got me out in a timely manner. More

Mike Griffith is a very professional and friendly service advisor. Very happy with the repair. advisor. Very happy with the repair. More

Again it was a pleasure to schedule a service appointment. Even got a personal call to confirm time. Excellent work completed on time. Personal interest always present here appointment. Even got a personal call to confirm time. Excellent work completed on time. Personal interest always present here More

Service Manager is very knowledgeable, professional and communicates as needed. Provided excellent service ontime and on budget, as stated prior to starting. Would recommend Mike G. To anyone. communicates as needed. Provided excellent service ontime and on budget, as stated prior to starting. Would recommend Mike G. To anyone. More

Scott P. worked with me through the entire process to order my car. He was professional, understanding and stayed on top of tracking the delivery of my new ba worked with me through the entire process to order my car. He was professional, understanding and stayed on top of tracking the delivery of my new baby. The process was ease and seamless. He went above and beyond to accommodate my tight schedule when picking up the car and getting everything signed. I had a great experience from start to finish!! More

Everything was great. Mark Pelchen worked with me through bad weather to answer all of my questions from home and let me know when the roads were safe to drive to the deal Mark Pelchen worked with me through bad weather to answer all of my questions from home and let me know when the roads were safe to drive to the dealership. The AMG was ready to test drive and he took great time to walk me through all of the technology while we test drove. Matt Susek got everything set up and logged in to the app before I left so I was familiar with the inside. Mark has followed up several times to make sure everything was working. That is great service! Thank you for a great experience. More