Mark was very efficient & informative. Was very helpful in getting me the best deal for my new
C300. Only issue was the car was not cleaned very well but it was addressed immediately by the Service Department & they are coming to pick up the car for a full detail.
The service Mike Griffith provides is the best service I have ever received...anywhere, any place. He is a true professional, very easy to work with, very accommodating of my difficult schedule. Mike is excellent!
We've purchased three automobiles from Smail through Mark Pelchen. Two have been Mercedes Benz. I would not think of ever buying a car from any other dealer.
When my wife's car needs service, because she owns a business, Smail will drop off a loaner car for her to drive while her car is serviced.
They are the best.
I love my new GLC43! The staff were so helpful in scouring the country to locate what I wanted, ordering a vehicle when unable to locate aomething, and then working to reach agreement on a purchase price. They really work to please the customer at Bud Smail Mercedes Benz!
I am a person who buys new cars and holds onto them for 5-7 years . In this case I purchased a pre -owned / certified 2017 GLE 350 with 10,100miles. This is a big change for me but very glad I did . Not only did I find Jory a not pushy but knowledgeable sales rep and her sales manager Brian helped put together a fair trade in and overall deal .
I believe i am not the only one who would recommend this dealership to friends. Anyway, I tried to find a better deal. Guess what, I got more than that. Troy helped me with great patience. He even reply my emails during the night. I would say Bud Smail Mercedes-Benz must have the best test drive experience, Not only and car but also the VIEW.