Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bud Smail Motor Cars, LTD.
Greensburg, PA
358 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 358 reviews
October 17, 2019
Excellent experience This was my first purchase at this dealership. It was an excellent experience. The team was knowledgeable, friendly and respected my time. Thank you v This was my first purchase at this dealership. It was an excellent experience. The team was knowledgeable, friendly and respected my time. Thank you very much! More
by Judy
Employees Worked With
Brian Witt, Scott Powell, Calogero Ponterio
Helpful October 14, 2019
Just a very helpful in all the way you can say about damon Cause they treat you like a special customer. You feel very comfortable with them.and they go out there way to help you make decision Cause they treat you like a special customer. You feel very comfortable with them.and they go out there way to help you make decision More
by Qtip@3828
Employees Worked With
Damian
May 06, 2019
Very good. Will return for service.Very good and friendly.Service was done in the time allotted.Would recommend Smail to friends and family.Looking forward to ne Will return for service.Very good and friendly.Service was done in the time allotted.Would recommend Smail to friends and family.Looking forward to next visit. More
by DLSANDRE250
Employees Worked With
Mike Griffith
September 16, 2018
Class Act, all the way. My wife was diagnosed with breast cancer, and the last thing we wanted was an unreliable vehicle to transport us back and forth for treatments. After My wife was diagnosed with breast cancer, and the last thing we wanted was an unreliable vehicle to transport us back and forth for treatments. After a lot of research, and some frustration with other dealerships, we settled on Bud Smail of Greensburg. The negotiation on our 2016 Buick, was painless, and we were able to wrap the whole thing up in less than 2 hours of arriving. We did notice a slight vibration in the steering, so after the surgery and treatments, we took the car back to the dealership. With the help of Corey our salesman, and the crack service team of Smail, they were able to identify and fix, in short order. Smail went above and beyond, what they were required to do. I have never been treated so well, by any dealership, in my 54 years. Thanks guys, you are the best of the best- mark and mary lou More
by onedaddeo
Employees Worked With
Corey Glunt
June 03, 2018
Warranty recall; install new tires Dave B went to great lengths to provide outstanding service. His recommendations on new tires and careful attention to the many details of parts and i Dave B went to great lengths to provide outstanding service. His recommendations on new tires and careful attention to the many details of parts and installation were first rate. Employees like Dave make dealing with Smail Service a trustworthy experience. More
by kirby
Employees Worked With
Dave Basl, Mike Griffith
May 30, 2018
Smail Team is the best! The entire staff is professional, courteous and very accommodating and I can't say enough good things about Matt in service. He goes out of his way to The entire staff is professional, courteous and very accommodating and I can't say enough good things about Matt in service. He goes out of his way to make certain you're 100% satisfied. More
by PapaRo
Employees Worked With
Nina, Brandi, Bryan Siarrino, Mike Griffith
May 29, 2018
Dealership experience I would rate my recent service experience as excellent. The service dept was very professional and finished my car in a timely manner. Great job! I would rate my recent service experience as excellent. The service dept was very professional and finished my car in a timely manner. Great job! More
by Tamarag
Employees Worked With
Dave Basl
May 28, 2018
Fantastic service Dave B went to great lengths to provide fabulous service. He helped to arrange free towing, worked with his team to diagnose the issues and kept us po Dave B went to great lengths to provide fabulous service. He helped to arrange free towing, worked with his team to diagnose the issues and kept us posted on the repair progress. The car is like new. This is what we’ve always seen with Dave and Smail - great service with courtesy and good communications. Thank you, Dave! Smail is lucky to have you! More
by Beckyann
Employees Worked With
Dave Basl
May 28, 2018
Dave B. was very professional and helpful! I had made my appointment several weeks in advance, but failed to mention that I would like the use of a loaner car while my car was being serviced. D I had made my appointment several weeks in advance, but failed to mention that I would like the use of a loaner car while my car was being serviced. Dave set me up with a beautiful car and also with the new mobile app for communicating with him during the day. The system was very efficient and was a useful tool. Kudos to Dave for an excellent job! More
by Deedee1056
Employees Worked With
Jim Vaccare, Dave Basl, Mike Griffith
May 25, 2018
Excellent Service I currently own 3 Mercedes Benz, all purchased from Smail. I live two hours away from the dealership; Dave Basil goes beyond the expected in accommoda I currently own 3 Mercedes Benz, all purchased from Smail. I live two hours away from the dealership; Dave Basil goes beyond the expected in accommodating my schedule and providing cars for me to drive while mine is in service. More
by Gary Knaresboro
Employees Worked With
Mark Pelchen, Dave Basl
