Bud Smail Motor Cars, LTD.

We worked with Scott Powell. He was pleasant and knowledgeable about the vehicle. There was no pressure to make a decision that we were not comfortable making. The dealership was extremely clean a knowledgeable about the vehicle. There was no pressure to make a decision that we were not comfortable making. The dealership was extremely clean and the other employees were very friendly. We got a fair value for our trade-in. When I first visited the dealership, my wife was out of town so I did not have the title to our trade-in with me. Nonetheless, I was able to leave with the car of my choice. The actual "purchase" several days later went very smoothly. There was no pressure to purchase unnecessary dealer options. Overall, I would give the experience 5 out of 5 stars. More

Vicki not only knows her make/model facts, she exhibits a sincere passion about cars. She deliberately tailors her sales approach by getting to know customer vehicle interests and intended applications to pr sincere passion about cars. She deliberately tailors her sales approach by getting to know customer vehicle interests and intended applications to present relevant, well thought options. These efforts paired with her professional, right-sized follow up communications differentiate Vicki from other dealership agents. The bar for exceptional sales and customer experience satisfaction has been elevated to a new level, thanks to Smail's dedicated team. More

It was a pleasure doing business with both of you. The car runs great will definitely give you a call when we are ready to purchase another vehicle .thank you car runs great will definitely give you a call when we are ready to purchase another vehicle .thank you More

Scott was incredible to work with. Very knowledgeable on the vehicle.He also got me the financing i needed. Super friendly. Sent my son to buy his vehicle and my daughter soon.. the vehicle.He also got me the financing i needed. Super friendly. Sent my son to buy his vehicle and my daughter soon.. More

I have now purchased two cars off of Mark Pelchen in less than a year and he is a wealth of knowledge on MB. Both vehicles were ordered from the factory and Mark kept me up on the details along the way. I than a year and he is a wealth of knowledge on MB. Both vehicles were ordered from the factory and Mark kept me up on the details along the way. I also had the chance to interact directly with Stan Petrogac and both were more than fair on pricing and were straight-forward and fun to deal with. I have always been a BMW fan but the sporty approach that MB has taken has won me over and I will be back to Smail for my next MB purchase as well. More

Found a Dealership and a sales person in Martin that listened to me and worked with me within my budget to get me the most car for my money. I only had to tell Martin once what I was looking for and m listened to me and worked with me within my budget to get me the most car for my money. I only had to tell Martin once what I was looking for and my price range. It took some time to make it happen due to the fact that I wanted a lot of car but at a price I could afford. The whole process took several months and during that time Martin keep appropriate contact with me never pushing something not within my budget or a lesser vehicle. Martin's the reason I keep coming back to Smail Mercedes. I trust him. More

I would like to thank Martin for going above and beyond. I would like to thank Martin for going above and beyond. Our experience at the Smail dealership was "GREAT". Thanks to all. I would like to thank Martin for going above and beyond. Our experience at the Smail dealership was "GREAT". Thanks to all. Tom & kitty Granda More

Martin was great and extremely informative and enthusiastic! I would recommend Martin de Salterain and Bud Smail Motors to anyone. Great overall experience and value! enthusiastic! I would recommend Martin de Salterain and Bud Smail Motors to anyone. Great overall experience and value! More

All the people there are very nice. The Sales people, the Service people, the Parts people, even the people who take your money are friendly. It is always a pleasant experiance to stop there. the Service people, the Parts people, even the people who take your money are friendly. It is always a pleasant experiance to stop there. More

I highly recommend the sale and service team of Smail Mercedes, especially the service provided by Brian Witt. They treat you like royalty and demonstrate vast knowledge of their products and service a Mercedes, especially the service provided by Brian Witt. They treat you like royalty and demonstrate vast knowledge of their products and service and are extremely professional. As a result of my experiences, past and present, I am a very satisfied customer. More