Bud Smail Motor Cars, LTD.

Vicki not only knows her make/model facts, she exhibits a sincere passion about cars. She deliberately tailors her sales approach by getting to know customer vehicle interests and intended applications to pr sincere passion about cars. She deliberately tailors her sales approach by getting to know customer vehicle interests and intended applications to present relevant, well thought options. These efforts paired with her professional, right-sized follow up communications differentiate Vicki from other dealership agents. The bar for exceptional sales and customer experience satisfaction has been elevated to a new level, thanks to Smail's dedicated team. More

It was a pleasure doing business with both of you. The car runs great will definitely give you a call when we are ready to purchase another vehicle .thank you car runs great will definitely give you a call when we are ready to purchase another vehicle .thank you More

Scott was incredible to work with. Very knowledgeable on the vehicle.He also got me the financing i needed. Super friendly. Sent my son to buy his vehicle and my daughter soon.. the vehicle.He also got me the financing i needed. Super friendly. Sent my son to buy his vehicle and my daughter soon.. More

I have now purchased two cars off of Mark Pelchen in less than a year and he is a wealth of knowledge on MB. Both vehicles were ordered from the factory and Mark kept me up on the details along the way. I than a year and he is a wealth of knowledge on MB. Both vehicles were ordered from the factory and Mark kept me up on the details along the way. I also had the chance to interact directly with Stan Petrogac and both were more than fair on pricing and were straight-forward and fun to deal with. I have always been a BMW fan but the sporty approach that MB has taken has won me over and I will be back to Smail for my next MB purchase as well. More

Found a Dealership and a sales person in Martin that listened to me and worked with me within my budget to get me the most car for my money. I only had to tell Martin once what I was looking for and m listened to me and worked with me within my budget to get me the most car for my money. I only had to tell Martin once what I was looking for and my price range. It took some time to make it happen due to the fact that I wanted a lot of car but at a price I could afford. The whole process took several months and during that time Martin keep appropriate contact with me never pushing something not within my budget or a lesser vehicle. Martin's the reason I keep coming back to Smail Mercedes. I trust him. More

I would like to thank Martin for going above and beyond. I would like to thank Martin for going above and beyond. Our experience at the Smail dealership was "GREAT". Thanks to all. I would like to thank Martin for going above and beyond. Our experience at the Smail dealership was "GREAT". Thanks to all. Tom & kitty Granda More

Martin was great and extremely informative and enthusiastic! I would recommend Martin de Salterain and Bud Smail Motors to anyone. Great overall experience and value! enthusiastic! I would recommend Martin de Salterain and Bud Smail Motors to anyone. Great overall experience and value! More

All the people there are very nice. The Sales people, the Service people, the Parts people, even the people who take your money are friendly. It is always a pleasant experiance to stop there. the Service people, the Parts people, even the people who take your money are friendly. It is always a pleasant experiance to stop there. More

I highly recommend the sale and service team of Smail Mercedes, especially the service provided by Brian Witt. They treat you like royalty and demonstrate vast knowledge of their products and service a Mercedes, especially the service provided by Brian Witt. They treat you like royalty and demonstrate vast knowledge of their products and service and are extremely professional. As a result of my experiences, past and present, I am a very satisfied customer. More

I test-drove a Mercedes-Benz C300 Sport with Craig Collins. They didn't have the exact model that I wanted on the lot, so Craig worked with me to order a custom one. Once I sent him the configurat Collins. They didn't have the exact model that I wanted on the lot, so Craig worked with me to order a custom one. Once I sent him the configuration, he mailed me a build sheet confirming the options. It took a few months for the car to be built and shipped here. Craig responded quickly to my requests for updates during the waiting period. When the vehicle finally arrived, Craig made sure it was prepped and detailed quickly so that I could pick it up. The process could not have been any smoother and Craig was very informative throughout the transaction. Craig walked us through all of the features of the car and setup the radio, bluetooth, and driving preferences to our needs. He made sure we were comfortable and understood everything. He even offered to stop at our home if we had trouble programming the homelink built-in garage door opener! Brian Witt walked us through all of the warranty and auto-butler options, as well as signing all of the purchasing paperwork. He was very friendly and we didn't feel pressured to buy any additional products or services. He explained everything very well and the process was quick. I have owned 2 other cars in the Smail dealership family (Honda, Acura) and it has always been an excellent ownership experience. My purchase at Smail Mercedes-Benz made me feel like I had once again picked a fantastic dealer to do business with! More