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Budd Baer Subaru
Washington, PA
1,059 Reviews
At Budd Baer Subaru in Washington, we're proud of what we've made: a full-service, family-run new and used car dealership founded on the principles of great products and honest business. With over 100 employees in the Budd Baer family of stores and one of the most competitive inventories of new Subaru models in the greater Pittsburgh area, we'd like to think that we're doing pretty well.
As "The Honest Dealer", Budd Baer Subaru offers a unique alternative to the conventional car-buying experience. We're a third-generation family business, proudly serving in Washington since 1975--we've seen and adapted to a lot of changes over the years, but we're still here! And whether you're in the market for a brand-new Outback, Crosstrek, Forester, or Ascent, or you're shopping through our expansive selection of used cars, trucks, and SUVs, you can be sure that you're getting a great deal on a great vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,059 reviews
September 01, 2023
Fastest stress free car purchase I’ve ever made. No pressure from my salesman, Dan and Deborah in finance was first rate. In and out in less than two hours. I didn’t meet Tom Austin so I can’t rate No pressure from my salesman, Dan and Deborah in finance was first rate. In and out in less than two hours. I didn’t meet Tom Austin so I can’t rate him. More
by smdavis52
Verified Customer
September 01, 2023
I dont know which person was Stacy Short there were 2 people at the desk. We had a problem with my auto butler I normally get 2 cards the last time I got 1.They didnt do the inside. This time I questione people at the desk. We had a problem with my auto butler I normally get 2 cards the last time I got 1.They didnt do the inside. This time I questioned them about it and the girl on the right said I was wrong and started to argue with me about it. At this time the Blonde girl started to take pictures of my car to start the service.. When I came back the first girl acted like nothing happened and tried to joke about it. She didnt check on my account and told me to do it. I checked when I got home she was wrong. I didntlike that she was rude with me .But this is not how you treat customers. More
by lkropf1313
Employees Worked With
August 31, 2023
An efficient and high quality service department, with courtesy shuttles or comfortable waiting areas, including amenities (coffee, tea, snacks) for customers having service performed. Service department courtesy shuttles or comfortable waiting areas, including amenities (coffee, tea, snacks) for customers having service performed. Service department employees and text messages keep customers properly informed on the status of service activities. More
by Lloyd
Employees Worked With
Aiden
August 29, 2023
Easy and informative All functions were explained. Dealing with salesman was very accommodating and understandable Dealing with salesman was very accommodating and understandable More
by boll082077
August 29, 2023
ed m was who I worked with . he was professional and a pleaseure to work with, he was professional and a pleaseure to work with, More
by sjkhof
August 29, 2023
Great dealership to work with. They listen to you and work for you. Jan is quick to get back to you if you have questions or concerns. Love our new Subaru 💚 They listen to you and work for you. Jan is quick to get back to you if you have questions or concerns. Love our new Subaru 💚 More
by countrykids830
August 25, 2023
They always take their time with me. They’re very knowledgeable and pleasant to work with. They’re very knowledgeable and pleasant to work with. More
by sybil331
August 18, 2023
It was fast. . The job was done in the right time.. and complete . Very happy with the results . The job was done in the right time.. and complete . Very happy with the results More
by W.ZIEMBA
Employees Worked With
August 17, 2023
Our salesperson, Chrissy, was amazing. However, finance was a little less than. There was an issue with my financing in that they searched every bank possible until they found one that wou However, finance was a little less than. There was an issue with my financing in that they searched every bank possible until they found one that would finance the car. After they hit a road block at 2 or 3 banks, I wish they would've called to let us know there was an issue. We could have reapplied using my husband's information. Because of this we had to settle for a higher interest level than preferred. Now, we'll have to refinance - unnecessarily. That was my only frustration. Hope they consider this in the future - it matters! More
by staceysmith123
August 16, 2023
Great car buying experience! Rick is my go-to person there, I really felt like he listened and cared about what I wanted. Rick is my go-to person there, I really felt like he listened and cared about what I wanted. More
by jacobhgruber
