Back

Buddy Chevrolet - Service Center

Decatur, GA

4.0
99 Reviews

99 Reviews of Buddy Chevrolet - Service Center

Sort by
July 09, 2025

Best dealer around town. Bob always helps me out with no hesitation. He really takes care of all his customers with the best customer service More

by laok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Bob provided you with excellent customer service at Buddy Chevrolet. We truly value your support and appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

July 07, 2025

Great service. i really appreciate the advice on how to care for the vehicle and to bring it in for more service. More

by DRMTOWNSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you appreciated our advice on caring for your vehicle and that you received great service at Buddy Chevrolet. We look forward to seeing you again for your next service visit! Sincerely, the Team at Buddy Chevrolet

July 03, 2025

I am always pleased with the service that I receive and being a long time customer I know that my car will be repaired or serviced correctly. Thank you for your team professionalism and understanding! More

by TRACEYLCHILDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Buddy Chevrolet responded

Thank you for your review, Tracey! We appreciate your loyalty and are glad to hear that you are always pleased with the service at Buddy Chevrolet. Our team is dedicated to providing professional and quality care for your vehicle. We look forward to seeing you again for your next service. Sincerely, the Team at Buddy Chevrolet

July 03, 2025

I went in for oil change and spark plugs. I was there for hours for them to tell me my won't stay crunk. The GM stated I would get a crew for all my troubles but hasn't called me or answered More

by NICHOLEBAKER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Marotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Buddy Chevrolet responded

Our team has acknowledged this review.

July 02, 2025

Upfront information, and honesty and not trying to get people to spend extra money that they don't need to More

by BYRDANN603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Buddy Chevrolet responded

Thank you for your feedback. At Buddy Chevrolet, we strive to provide our customers with upfront information and honest service. Your insights are appreciated, and we are committed to maintaining the standards you expect from us. If you have further concerns or would like to discuss your experience, please feel free to reach out. We value your input and look forward to assisting you in the future. Sincerely, the Team at Buddy Chevrolet

June 26, 2025

I loved Gary who helped me with buying my car and the gut at service desk was friendly but waiting 2 ½ hours for my first oil change when I made an appointment?????? With area was so boring and the only c More

by DEBCALABRIA
Service Time
Recommend Dealer
No
Employees Worked With
Gary was awesome
Jun 26, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us, Deb. We're glad to hear you loved working with Gary and found our service desk staff friendly. However, we understand that waiting 2 ½ hours for your oil change, especially with an appointment, is not acceptable. Your feedback on the waiting area and amenities is heard, as it helps us improve. Please feel free to reach out to us directly at Buddy Chevrolet if you'd like to discuss this further. Your satisfaction is important to us, and we hope to serve you better in the future. Sincerely, the Team at Buddy Chevrolet

June 26, 2025

Their employees are friendly and there work is good, my complaint is I lost my free lifetime oilchange when the current owners bought out the previous Owners More

by PAPATAZE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Buddy Chevrolet responded

Thank you for your feedback. We appreciate your kind words about our friendly team and the quality of work done at Buddy Chevrolet. We understand your concern regarding the lifetime oil change and how important it is to you. Please feel free to reach out to us directly so we can discuss this further and find a solution that works for you. We value your business and want to ensure you have a great experience with us. Sincerely, the Team at Buddy Chevrolet

June 23, 2025

Everything was great. I took a little long for an oil change. I was there at 7:30 a.m and didn't leave until 10:35 a.m but other than that Everything else went well to e More

by CYTHOMPSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Buddy Chevrolet responded

Thank you for your feedback! We appreciate your kind words about your experience at Buddy Chevrolet. While we're glad to hear everything else went well, we understand that the wait for your oil change was longer than expected. Your comments are important to us, and we will use this information to improve our service. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

June 22, 2025

This experience was top notch and completely satisfying. I will definitely continue to support these guys and company in the future. Thank and kudos to them! More

by KGFANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Banker ALWAYS makes me feel lika friend and not a customer!
Jun 22, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Buddy Chevrolet was top notch and completely satisfying. Your support means a lot to us, and we look forward to assisting you again in the future. Kudos to you as well for choosing us! Sincerely, the Team at Buddy Chevrolet

June 22, 2025

My service visit was great. Ray took good care of me and made sure I was aware of extra repairs needed. The car is running even better now! More

by Rukia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Souza
Jun 22, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Rukia! We're thrilled to hear that your service visit at Buddy Chevrolet was great and that Ray took excellent care of you. It's fantastic to know your car is running even better now! We appreciate your feedback and look forward to assisting you again in the future. Sincerely, the Team at Buddy Chevrolet

1
...