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Buddy Chevrolet - Service Center

Decatur, GA

3.9
88 Reviews

88 Reviews of Buddy Chevrolet - Service Center

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June 17, 2025

Customer service has always and continues to be courteous and professional. Car service is excellent thanks to great technicians. I have gotten my car serviced at this location for years and will continue co More

by TURMANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you’ve consistently received courteous and professional service at Buddy Chevrolet. Our technicians work hard to provide excellent car service, and your loyalty over the years means a lot to us. We look forward to seeing you again for your next service! Great job in supporting us! Sincerely, the Team at Buddy Chevrolet

June 17, 2025

service was clearly explained and wait time was approximate. Clean waiting area and friendly staff. More

by DONALD.L.SCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Donald! We're thrilled to hear that you found the service at Buddy Chevrolet to be clearly explained and that our waiting area met your expectations. Our team takes pride in providing a clean and welcoming environment for our customers. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

June 15, 2025

My service technician, Kevin Johnson was awesome he tried to make sure that, everything was taking care of, before my vehicle was returned to me. His customer service is excellent, and he make sure that he k More

by GWENCRUMPLER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
Jun 15, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful feedback, Gwen! We're thrilled to hear that Kevin provided you with excellent service and kept you informed during your visit at Buddy Chevrolet. We appreciate your kind words and look forward to seeing you again for any future needs! Sincerely, the Team at Buddy Chevrolet

June 14, 2025

I took my car in because the key was getting stuck in the ignition. I was told that the reason for the key being stuck was because my battery wasn’t strong enough. I was told that buying a battery would solv More

by UWANNAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be when a solution doesn't resolve the issue, especially with your ignition key getting stuck. We appreciate your feedback regarding the diagnostics and battery installation. Please contact us directly at Buddy Chevrolet so we can further discuss it. Your satisfaction is important to us, and we want to ensure you have a reliable solution. Sincerely, the Team at Buddy Chevrolet

June 10, 2025

Friendly people I was able to get a car with a low down payment and credit score. But my car stopped the next day at a traffic light. I got a jump to it back. The gentleman at the service department looked More

by mshelendia
Recommend Dealer
No
Employees Worked With
Tabitha Handley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that our team was friendly and helped you with a car purchase that fit your financial situation. However, we understand your concerns regarding the issues with your vehicle. At Buddy Chevrolet, we strive to provide quality cars and services. We encourage you to reach out directly to us so we can discuss your experience further. Thank you again for your input. Sincerely, the Team at Buddy Chevrolet

June 10, 2025

I bought my vehicle here,my upkeep has been here. thanks. Except for an extra long wait once,all is well. More

by LALORM1979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
Jun 10, 2025 -

Buddy Chevrolet responded

Thank you for your review! We're glad to hear that your experience with Buddy Chevrolet has generally been positive, and we appreciate your loyalty for your vehicle's upkeep. We also acknowledge your concern regarding the long wait; your feedback helps us improve. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

June 08, 2025

Good customer service and plus smart technician. I will definitely bring my car back to Buddy Chevrolet great service guys. More

by BERNARD19666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Marotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquan Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and that our technician made a positive impression. We look forward to welcoming you back to Buddy Chevrolet for your next service! Safe driving! Sincerely, the Team at Buddy Chevrolet

June 08, 2025

Took my vehicle in for an oil change, didn’t have any issues at all,the wait time was about average for an oil change . I will be going back for service again. More

by GKELLISON527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear that your oil change experience at Buddy Chevrolet was smooth and that you found the wait time to be average. We appreciate your trust in us and look forward to seeing you again for your next service! Sincerely, the Team at Buddy Chevrolet

June 07, 2025

Great working with the team at Buddy’s, great service and walked me through the entire process. More

by Cztheday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Marotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tabitha Handley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Buddy Chevrolet responded

Thank you for your review! We appreciate your feedback about our team and the service you received at Buddy Chevrolet. It's great to hear that we could guide you through the entire process. We look forward to assisting you again on your next visit. Sincerely, the Team at Buddy Chevrolet

June 04, 2025

The service department appears to unorganized. They promised my car service (tire rotation) would be done in a hour. I called 3 hours later to get the status of my car and all I got was the run a More

by RODNEYAWILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Buddy Chevrolet responded

Thank you, Rodney, for sharing your experience with us. We understand your frustration regarding the delays and communication issues during your tire rotation service at Buddy Chevrolet. Your feedback is important to us, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. Sincerely, the Team at Buddy Chevrolet

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