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Buena Park Honda
Buena Park, CA
1,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 27, 2025
Sales person lied then said it was misunderstanding, tried to over charge on standard fee like lease return fee until I told them Honda usually charge $350 tried to over charge on standard fee like lease return fee until I told them Honda usually charge $350 More
by samuelchun2020
Employees Worked With
Lathy, Jay
August 21, 2025
Waiting more than 4-5 hours to process the finance part was ridiculous. I knew exactly what car I wanted,had the salesperson get it,test drove it and quickly made a deal within an hour of being there. Wait was ridiculous. I knew exactly what car I wanted,had the salesperson get it,test drove it and quickly made a deal within an hour of being there. Waiting soooo long for finance,I honestly should have left. I was told I was next several times but wasn’t. More
by Tinabug11
Employees Worked With
Metzli
August 20, 2025
Excellent lease process,fast,simple,professional, friendly service and completely stress free. Smooth experience from start to finish. I highly recommend this dealership for their outstanding service friendly service and completely stress free. Smooth experience from start to finish. I highly recommend this dealership for their outstanding service! More
by Richkoast
Employees Worked With
Kenny, Juarez
August 13, 2025
I recently purchased a 2025 Honda Pilot and I couldn’t be more pleased with the exceptional experience I had. From the moment me and my family walked in, we felt genuinely valued and well-informed. My sales more pleased with the exceptional experience I had. From the moment me and my family walked in, we felt genuinely valued and well-informed. My sales consultant, Freddy ,took the time to listen to my needs; budget, features, and realistic expectations. There was no pushy sales pitch, just helpful suggestions that felt tailored to what I was looking for my family. The finance team clearly explained each option and helped me secure a competitive rate that fit my needs no pressure, just professional guidance. Overall, the experience was excellent. More
by Jocelyn
Employees Worked With
Freddy
August 12, 2025
The sales representative did a great job. I initially went to the dealership to have work on my vehicle. Unfortunately they were not able to fix it properly and I needed a vehicle, so I purch I initially went to the dealership to have work on my vehicle. Unfortunately they were not able to fix it properly and I needed a vehicle, so I purchased a new car. The sales representative and the financial loan officer did their best to assist me and I believe they did a great job under the circumstances. More
by jonathan.balint
Employees Worked With
James (sales rep) & Matt (loan)
August 11, 2025
I visited Buena Park Honda in August 2025 to lease a 2025 Honda Accord Hybrid Touring after seeing attractive lease specials online. The manufacturer’s offer was around $199/month with ~$3,999 due at signing Honda Accord Hybrid Touring after seeing attractive lease specials online. The manufacturer’s offer was around $199/month with ~$3,999 due at signing for 36 months (Honda Financial Services published rate). However, when I arrived, the dealership quoted me $5,000 down payment with $582/month for 36 months for the same model. No additional luxury packages or special modifications were added — the numbers were simply much higher than the published offer. When I asked about the discrepancy, there was no clear explanation other than “market conditions.” This felt like a bait-and-switch tactic, and I left without making a deal. If you’re shopping here, get the full lease breakdown in writing before visiting and compare it to other nearby Honda dealers. Avoid scammers! More
by Balda
Employees Worked With
Oscar
