Buena Park Honda

Our salesman was great. His name was Michael and he treated us like family he fought for our offer and we got it. His name was Michael and he treated us like family he fought for our offer and we got it. More

I had great experience getting my 2026 Honda CR-V Hybrid Sports Touring and the staff were accommodating. Sports Touring and the staff were accommodating. More

I bought a used car (2023 with 20,000 miles on it - cash transaction). I asked the salesman if they had installed a security system on the car. He said they had and if I wanted to pay a subscription I co transaction). I asked the salesman if they had installed a security system on the car. He said they had and if I wanted to pay a subscription I could use it. I asked more questions. He explained that it was really for anti-theft off their lot and as I didn't want it, they would uninstall it. I waited at the dealership for two hours for that uninstall. A couple of days later, I saw a switch under the dash and know that the salesman had lied about the uninstall; it probably took them two minutes to disconnect the device from power. The device is still wired into the car's electrical system with several wires spliced into the car's electrical wiring. I called the dealership to ask about this, but NO ONE WILL RETURN MY CALLS. The device is from KARR SECURITY SYSTEMS, and apparently, HONDA dealers install them in all their cars, new & used. My problem is that the salesman told me that it was uninstalled but apparently, they just disconnected it. I've read many posts on-line saying that this device even disabled will still interfere with GPS & other systems and should be completely removed. I'm 80 years old and I'll have to pay an electrician $200 to get rid of this xxx. I guess the old adage about car dealers is still true. Once the check clears, they want nothing to do with you. More

Great services and excellent customer care. I feel like the staff really listened to what we wanted and helped us work to get to what we needed I feel like the staff really listened to what we wanted and helped us work to get to what we needed More

Michelle in the finance, deceptive added extended warranty and increased the pricing of ;the purchase of the car. refuses to responded to 40-50 request. request has been made multiple times for copy warranty and increased the pricing of ;the purchase of the car. refuses to responded to 40-50 request. request has been made multiple times for copy of the executed service warranty, Buena park honda including general manager, finance manager, service manager refuse to respond to any request or concerns, even went thru American Honda and they still refuse to respond to their request. over charged me and i need to have proof of the warranty and a refund of the overbilling. I told Michell 20-30 times I DID NOT WANT THE EXTENDED WARRANTY, SHE STILL ADDED AND CHARGED WITH TWISTNG WORDS. FILED A COMPLAINT WITH THE BBB AND THEY STILL HAVE NOT RESPONDED TO THIS COMPLAINT IN 30 DAYS. VERY UNPROFESSIONAL AND WICKED WAY OF DOING BUSINESS. BEEN ALMOST 3 YEARS I HAVE BEEN ATTEMPTING TO GET A RESPONSE BACK. I would like the deceptive billing researched and refunded. why are they refusing to provide the requested documentation. Beginning to believe there is no warranty, they refuse to provide or even contact. This was also requested by American Honda, and they refused to respond to any of the request. More

Very helpful and upfront with pricing and coverage the salesperson who helped was very professional salesperson who helped was very professional More

Sam was an amazing! Really helped up out to get a brand new car. Was super patient and helpful. I’m super happy with the service he provided . Michelle was also amazing Really helped up out to get a brand new car. Was super patient and helpful. I’m super happy with the service he provided . Michelle was also amazing great when we had to sign our contracts. More

Marco was really great and attentive to every question and concern we shared. Very respectful to me and my family and made it an overall great experience. and concern we shared. Very respectful to me and my family and made it an overall great experience. More

We leased our Honda this weekend. Lorenzo and Vahe Fresh assisted us. Amazing service! Highly recommend! 10000/10 Lorenzo and Vahe Fresh assisted us. Amazing service! Highly recommend! 10000/10 More

You are all amazing as you can be. This is my second car I purchase with you guys. Thank You This is my second car I purchase with you guys. Thank You More