
Buena Park Honda
Buena Park, CA
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Above and beyond Unexpectedly, my car needed to stay overnight for servicing. My service rep, Alex Luna, was kind enough to drive me home on his lunch hour! He was ve Unexpectedly, my car needed to stay overnight for servicing. My service rep, Alex Luna, was kind enough to drive me home on his lunch hour! He was very helpful and did everything to make the experience as easy as possible. More
Quick, attentive, overall great customer service Customer service was great! Everything was quick, easy, and straightforward. This is my second time leasing with them; they've made a loyal customer o Customer service was great! Everything was quick, easy, and straightforward. This is my second time leasing with them; they've made a loyal customer out of me! My only concern was not every customer in the dealership was wearing a mask; which should be mandatory when entering the building. Although we weren't in close proximity with others, I still believe the importance of following cdc health guidelines during this pandemic. But overall, customer service was a 10/10! More
Alex was very helpful and helped me find the perfect car for me!!! The finance manager Michelle was incredible!!! She did everything she could to help me get financed with a payment that worked for my budge for me!!! The finance manager Michelle was incredible!!! She did everything she could to help me get financed with a payment that worked for my budget. More
I was a bit shocked when I arrived that 1/2 the employees had no mask😷😱? It made a bit concern :/ The service was wonderful! Especially Frank Gomez good customer service he did have his mask on employees had no mask😷😱? It made a bit concern :/ The service was wonderful! Especially Frank Gomez good customer service he did have his mask on 😷 that put my mind to rest! More
Brought my car in and Tony helped me out. Michael vejar has been there for years since we bought our 1st car in 2002. And again I. 2014 for our 2nd car. Anyone Michael refers me to is always nice and frie has been there for years since we bought our 1st car in 2002. And again I. 2014 for our 2nd car. Anyone Michael refers me to is always nice and friendly like Tony. Tony took the time to understand my concerns and made sure I understood what was needed and why. Michael always gives me amazing customer service and the reason why I still go there and always sending referrals for service or sales on a new car. Never disappointed sending my friends or family there when they ask me about how do I like my car and when they want to purchase Michael always recommends the right person for the job. Gives me great piece of mind knowing he's been working there since I purchased my car and the reason why I always ask him and he always find the right person to help. Thank you for making my experience amazing and always selecting great people like Tony to help me. And my son's friend on her car too. More
Salesman Francis and Finance manager Vincent made my entire buying process so easy and straightforward. They definitely earned a repeat customer. If you're in the orange/la County and looking for a Hond entire buying process so easy and straightforward. They definitely earned a repeat customer. If you're in the orange/la County and looking for a Honda, you owe it to yourself to go and check them out. More
Francis and Peter made the process of buying a car easy for me and smooth. They were both honest and very helpful. I was happy with my new 2020 Honda Civic at the end of the day. The finance lady was helpf for me and smooth. They were both honest and very helpful. I was happy with my new 2020 Honda Civic at the end of the day. The finance lady was helpful as well super friendly. More
Tony was such a help and take care of me and my car. He was very helpful and keep me informed on everything and my car was complete in a timely matter . was very helpful and keep me informed on everything and my car was complete in a timely matter . More
Had a great experience with Gina and Michelle everything went smooth. Took a bit longer do to COVID they have to do all the service to the car since the service people are no longer working.But it was wort went smooth. Took a bit longer do to COVID they have to do all the service to the car since the service people are no longer working.But it was worth the wait thanks girls. More
First Class Service Came in to get a recall taken care of and unfortunately there was an issue with my appointment not being in the system. Service Agent Tony was able to Came in to get a recall taken care of and unfortunately there was an issue with my appointment not being in the system. Service Agent Tony was able to get my car in despite the mix up and having close to 100 appointments for the day. Thank you! More